Century Group

As a creative partner my experience working with Century Group has been wonderful. Each department is unique but they all have these qualities in common: hard working, great communication, organized, and always strive to put their clients first.

I have worked with Century Group for over 5 years in an engineering capacity. My experience has been that Century Group is dedicated to creating vibrant communities with an attention to detail that is unparalleled in Lower Mainland. I have thoroughly enjoyed working with everyone I have interfaced with on their team.

From the staff, to customer service representatives, to the corporate team. Century Group is an incredible company, that I've had the pleasure of working with. I've had the opportunity to do photography on several occasions for their corporate office, events and content for their other properties. I would highly recommend visiting any one of their hotels as well as affiliate restaurants and establishments. Everyone has always made me feel the utmost welcomed, and respected every visit. It's inspiring to see all the hard work and dedication they put into each and every one of their projects.

Excellent experience working with Century Group over 35 years. Tina has always been very supportive and works in collaboration with Boys and Girls Clubs of South Coast BC making the lease renewal process easy. Century Group cares about our community and are always professional and pleasant to deal with.

Great Developer! Growing! Solid compensation and benefits plan which includes a pension. Exciting projects, stable and diverse. Opportunities for growth. I've worked with Century Group for several years now and have place several candidates within their business. All of which are still there and growing with the business. Terrific location for those currently commuting from the burbs into the downtown core for work. Their new New Westminster office will help cut down commuting and keep you closer to home!

We've had such a great experience working with Century Group. It's wonderful to work with a company that extends community building outside of its own community. They care about communities globally - and what the community wants and needs - which is so important. They have helped us build an Early Childhood Education centre, a water well and water tank system, and a teacher housing townhouse complex in rural Uganda. Outstanding contribution! Lastly, their team is wonderful to work with - pleasant, happy, and professional. Thanks!

Never have I been so disappointed with a reality vs. the grandiose expectation set by this company. Buckle up as I hope I can save one soul from signing a deal with this devil. I've kept my concerns private for several years but I've reached a breaking point. I live in a "flagship" building in Surrey which they still flaunt on the homepage of their website captioned with "We build better communities and relationships built on trust." I welcome those individuals beyond the employees, their friends and family who trust this organization to enlighten me. From day 1, the promises they've broken are plentiful: - Completion date Spring 2016 (actual Summer 2018) - Quality of materials and construction - Innovative and efficient heating and cooling - Access to a rooftop patio for all residents - A say in the shared costs budget - The lowest strata fees in the area I've seen their boilerplate responses to reviews asking to contact a generic inbox to address complaints. I along with peers in the building have had several opportunities to send complaints to generic inboxes. CG loves to provide canned responses with technicalities and generic or vague language. They appear to only keep employees who are willing to subscribe to this methodology and exhibit time and time again a total lack of respect or empathy for the people who give them hundreds of thousands of dollars. I truly believe they count on owners being unable to coordinate a real response and hope the noise goes away. My wife so eloquently and diplomatically captured our experience in a letter dated December 27th, 2017. Due to character limits, I'll refrain from sharing but I feel it sums up our attempts to collaborate with an organization that supposedly builds "relationships based on trust." She did receive a call from the President, which was appreciated at the time, but we saw no material change in the way we continued to be served. In fact, upon receiving another amendment which, for the first time, quoted an estimated completion date past the "outside" date on our original contract, I decided to write a more stern "bad cop" response. We were informed our only option was to agree to the new date or terminate the contract and walk away. The lack of empathy should have been telling then but we persevered with optimism that delays were only delays and that we'd soon be in our home. Possession day did eventually come in the summer of 2018. We received our keys and entered our unit to find a leak in our ceiling and a puddle on the floor. We spent a few days in the hotel, with which we share a lobby and the developer owns, while the leak was addressed and the damage was repaired. The hotel shares the same "cooling" system we were promised in the residences which needed to be supplemented by 2 fans. We moved back into our unit to discover we could not be home from 2 to 7 PM in the peak of summer because of the inadequacy of our thermostat's maximum setting of "cooler". Imagine that through the heat wave of 2021 and needless to say we paid CG big time for cooling, even in October, for an ineffective system. I've stopped receiving responses to my complaints about the price of my monthly utility bill because the system is "operating as designed." 30+ degree indoor temperatures costing me $92 in cooling alone must only be poor design then. The hotel has beefed up the cooling in the rooms because it's so bad. In our time since possession, we've fired our original property management company, Barbican, a division of CG due to countless mistakes. Access to the rooftop patio was revoked. We've seen CG terminate a contract with the company who operated the heating/cooling system in our building after their leader started to share too much about the shortfalls of the system and CG absorbed operation and revenue. We've seen countless "surprise" invoices from CG who makes unilateral decisions on our shared costs to the tune of hundreds of thousands of dollars. We've had horrible interactions and feel treated like 2nd class citizens in our own homes. Sigh.

Buyer beware, they are masters of bait and switch. With the housing market so hot, this developer doesn’t have an incentive to be moral. They promised us wonderful amenities and affordable innovative heating system on top of normal stuff like visitor parking and a gym. We got none of that: No access to the gym or pool without paying additional $100/month, no visitor parking, heating for 1 bedroom is ~$100/month and doesn’t work for many units etc. Not to mention there are plenty of defects in our units I’m a normal person, who just made the biggest purchase of my life, eager to move in - they completed two years past their promised date. Days before closing they sent us amendments and we had to sign or forfeit our purchase. I should have walked away. Years later, the iron clad legalese would give strata an uphill battle. Our strata fees and heating are the most expensive in the area and we don’t even have amenities! We get slapped in the face by Century Group constantly. Our lobby that we pay to maintain gets rented out for filming by the developer. So we last minute lose access to it and don’t even receive revenue from it!