CENTRAL PARK MEDICAL CENTRE

The receptionist was very friendly and efficient at checking me in for my appointment. The offices were extremely clean and nicely decorated making it a very comfortable and positive experience. I did have to wait even though I had an appointment, but the doctor apologized and assured me it would not happen on future visits. My appointment was with the dermatologist Dr Thuryayi. I felt I was in good hands. He was very patient and gave me all his attention and addressed my concerns in a professional, informative manner. The staff I encountered were polite and friendly.

So pleased to have found this clinic. I had a terrible infection that was spreading fast and had me in a panic. It started the size of a nickel and over 4 weeks grew to cover my entire hand. Previous Dr's gave me antibiotics & creams which actually made it worse. After admitting they had no idea they referred me to the Dermatologist at this clinic. I had to wait about 5 minutes in a clean and comfortable facility, after which I received a very thorough examination and had all my questions answered to my satisfaction. I didn't feel like I was being rushed or anything. I felt a lot better after the initial visit, and amazingly had the infection start healing within a couple days of starting the new meds. My follow up appointments were just as positive. Hopefully I don't need medical attention anytime soon, but I'm happy to know these Doctors will be there if I ever need care again. Also, the pharmacy inside is very convenient and filled my scripts quickly. Parking was convenient right out front, steps away from their front door. I did have a mask on, unlike some of the negative reviews (which I did read before coming and was anticipating to deal with), but did not find any of these issues to exist within my experiences. No complaints about bedside manner but when I need a Dr I prioritize the BEST TREATMENT, over being coddled. I highly recommend this clinic and team of Doctors and will be exploring the possibility of transferring all my medical requirements to this clinic.

This practice has one of the best doctors in Oakville but the worst patient care and front desk attitude. Dr.Ali, has been my doctor for two years, he is a great Doctor with personal touch and unmatched diagnosis skills. It is unfortunate he works for a clinic that has no personal touch and consideration to emergencies. I called asking for an emergency appointment as i was bitten by a cat and needed an anti-biotics prescription. The answer I get: SORRY, WE ARE BUSY TILL TUESDAY (4 days), YOU CAN TRY THE EMERGENCY ROOM. When I suggested that family doctor practices should have a triage process for their patients and it is this repeat attitude causing me to consider different clinic. I get: FEEL FREE, IT'S UP TO YOU!...If you are new to Oakville and looking for family doctor, stay away from Central Park Medical Center.

5 star to Dr. Ali Espiari. Always patiently listen to his patients. A great doctor with a warm heart. Took one star off for pharmacy.

I would give 0 stars if that was doable, but it is not. My son has caught a cold, runny nose and cough, and we had a phone call with the doctor who prescribed some stuff to help with the cough. And she explicitly said if your son gets a strong fever call us right away because this will be a sign of it turning into an infection. So next day, my son had a 38.4 degrees fever, started vomiting, and was feeling down. I called the doctor (as per her instructions to call right away) and the answer i get is that, we're full today how about we schedule for tomorrow morning. even when i asked to have a brief call in between scheduled calls, the receptionist simply said we cannot. if you think these symptoms are so important to ask us to call right away, is it normal for a "reputable" clinic to ask a 5 year old to wait until next day until we can have the phone call that you asked us to make "Right away" ? What a shame, this should be a caring practice first not business first.

Called to book a walk-in appointment and the receptionist was very rude. She seemed annoyed that I was calling and when she asked why I was trying to book an appointment, she said, "you don't have a family doctor?". Told me all the doctors were busy today and tomorrow, which is totally fine and understandable, but just said "sorry" and hung up.

Dr. Espiari is the best and most caring doctor I have ever seen. He is very knowledgeable and listens very carefully to the patients’ needs. Since I moved to Oakville, Dr. Espiari has treated my health issues that I was dealing with for some years. The staff are also so professional and kind. Just love this clinic.

Staff friendly but incapable of solid service. Went for an appointment and was prescribed a very expensive cream. I was supposed to pickup on the day of my appointment but the pharmacy told me to come back in a few days. Since this pharmacy is far from my home i asked if they could deliver the cream to my pharmacy, they reply maybe. During these few days the pharmacy calls twice to ask if i still would like the cream, i say yes. Date of pickup arrives and pharmacy calls and says "remember that cream we called you twice for? we didn't make it, you gotta come back later." I return on their specified date to purchase the cream. I then find out this could have been produced at my pharmacy next to my home. Next time i talk with this pharmacy is as they prescribed my refil. This time they confirmed they can send it to the pharmacy next to my home. 2 weeks pass and there is no call or notification that its arrived. I contact the office again, they tell me it was sent 06-MAY and that they did everything they need. I go to the pharmacy and no record of a transfer and that pharmacist calls Central park medical centre and they suddenly forget all the information they relayed to me. They have no information regarding the transfer. I finally run around and contact this wacky central park medical centre again, and they send the related info adequately. however they sent double the amount of my previous prescription, which doubles the already expensive price and i didnt need that qty. Which i never asked for and they never advised me of. Quite ridiculously bad service overall. If you would like delayed service, have the pharmacy state they did their job when they didnt. Then they try and pull a fast one on you to make some extra $$ on an already expensive cream. This is the medical centre to go to.