Catholic Social Services, Immigration and Settlement Service - Edmonton
4.2/5
★
based on 8 reviews
Contact Catholic Social Services, Immigration and Settlement Service
| Address : | 8212 118 Ave NW, Edmonton, AB T5B 0S3, Canada |
| Phone : | 📞 +78 |
| Postal code : | 5 |
| Website : | https://newcomers.cssalberta.ca/ |
| Categories : | |
| City : | B |
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Daniela Junqueira on Google
★ ★ ★ ★ ★ Writing this review very disappointed with the phone assistance provided. Called to get information on how to access the services and talked to a very rude receptionist who said I need to go in-person even to schedule an appointment. Immigrants also have working schedules and are not asking a favour, this is a social service supported by Canada government.
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kawthar Alawad on Google
★ ★ ★ ★ ★ They help me to do all the things in government a nice place
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Denys Tsatsko on Google
★ ★ ★ ★ ★ The receptionist is rude and unprofessional (Afro-American lady). I asked her questions over the phone, and she gave me a vague answer. When I asked a few more questions to make it more clear for my understanding she became so mad. So I decided to come over to the office and met there exactly the same attitude and unprofessionalism. I was very upset with the services. It is way to far from what customer service means in Canada, and this was the first time I had such experience in Canada.
p.s. A front desk person represents a company and should be nice, polite and knowledgeable.
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Hristina Kirilova on Google
★ ★ ★ ★ ★ Who gave them such a power? The rules, obviously, don't apply for all, exception can be made but don't know, maybe I was too white for the manager. They should be there to help newcomers to establish, to help them succeed, to start learning in order to find a job and to be part of the society. They are the first step but instead of helping, they try to keep you down. The regular staff is friendly, though all they can say is "sorry but this is all I can do" (which is to take your information, to print peace of paper with few links and instructions). It was like they have some one page script and anything not included on it is out of question. They are not flexible with the exams time, as well. Overall they are not flexible with anything. Such a shame that this is the only place for assessment in Edmonton area. Hope the other social workers and community centers for support are not like that and actually try to help people but for real not only on paper.
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ali attah rasooly on Google
★ ★ ★ ★ ★ I called them for booking English test and they were like ok we will call you back but they didn’t
And today I called them again and they are talking to me like I am their servant and they are my king
I don’t know what is going on with these people
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Helen Joy Loyola on Google
★ ★ ★ ★ ★ They helped me to process my family sponsorship for free. Amazing people! Thank you so much Ms. Francia Sanorjo and Mr. Edwin Silang for the help during those times that we need it.
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Waqas Munawar (Waqas Munawar) on Google
★ ★ ★ ★ ★ This place is a must visit for newcomers in canada. The english tests conducted here are well organized and give a true picture of your skills. The test results are given the same day and can be used in many colleges to get an admission to the LINC and ESL classes to upgrade english skills. I had a CLB 10 equivalent already through IELTS so it was quite easy for me to score the max (maximum of CLB 8).
Quick Tip: Since my IELTS result are expired, I can use the CLBA results at many places to show English Proficiency.
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Richa Chanda on Google
★ ★ ★ ★ ★ Absolutely the best place to give your language test. Generous & professional staff members definitely give you the comfortable vibes.
Mr.Deepak, Narad and the ladies at the front desk were too kind & helpful. You guys are amazing. Thank you!
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