CARSTAR Okotoks - Okotoks
4.7/5
★
based on 8 reviews
About CARSTAR Okotoks
When you choose CARSTAR for your vehicle repair, you’re choosing North America’s largest network collision repair facilities. That means you beefit from national training, quality standards and resources of the network, along with the personal service and community involvement of our local owners. We believe this unique combination provides you the highest quality vehicle repair possible and supports a vibrant locally owned and operated business in your community.
With close to 500 CARSTAR stores in 30 states and 10 Canadian provinces, CARSTAR and its franchise network employs some 4,000 automotive professionals throughout the United States and Canada to serve your collision repair needs.
Contact CARSTAR Okotoks
| Address : | 197 Stockton Ave, Okotoks, AB T1S 1A7, Canada |
| Phone : | 📞 +98 |
| Postal code : | 1 |
| Website : | https://www.carstar.ca/en/locations/ab/calgary-okotoks/carstar-okotoks-16243 |
| Categories : | |
| City : | S |
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Starved ToStuffed on Google
★ ★ ★ ★ ★ Great customer service from the front desk. My vehicle was hit by the giant hail storm in 2020. I went to Carstar, they were very busy with a lot of repairs but were very helpful with setting up a rental. They kept providing me with updates as parts were needed to be ordered for my vehicle and it took a while.
Weeks after I received my vehicle back I had noticed a issue with the trim they had replaced.
I had to wait one year for them to get a replacement grill.
Then when the replaced the grill I noticed part of my seat was broken. The manager Brian said it must have been like that before. I explained that it wasn’t and showed him a picture, I had photos of my vehicle for insurance. He said they would replace the part, I got the car back and saw the just put some glue on and it wasn’t even held together properly. He refused to do any more. Brian repeatedly lied during my repairs. No integrity from this manager.
1 out of 5 stars.
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Travis Coleman on Google
★ ★ ★ ★ ★ Having your vehicle hit is never a good experience, especially when the other driver just leaves. The team at Carstars Okotoks was fantastic! Unbelievably friendly, from reception to coordinators to technicians and the owner. They finished repairs 2 days earlier than expected and even offered to fill a couple stone chips before weather turned and risk of spreading increased.
Brian came out at the end to make sure I was satisfied and knew that all repairs were covered by a great warranty. I would highly recommend them!
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kari loscher on Google
★ ★ ★ ★ ★ Carstar handled my AMI glass claim when my moonroof was shattered. Amazing experience. They went above and beyond! There was a delay on receiving a replacement but they patiently patched everything up until it came in. Highly satisfied with my experience & would definitely recommend them. Thanks guys!
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Mike Brooks on Google
★ ★ ★ ★ ★ What an amazing experience I had today with Carstars. I had hit some ice and clips broke off and a body part was dangling. Their Amazing team replaced my clips and put the part back on. Free of charge. I am so grateful. I will definitely use them in the future. Thank you kindly.
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Tess Ritchie on Google
★ ★ ★ ★ ★ Had my vehicle in for hail damage repair. They did an excellent job, also fixing some paint chips while it was in and applying 3M paint protection, and handled all the correspondence with my insurance company. The team was knowledgeable, helpful, and kept me up to date throughout the process. My car looks as good as new and I appreciate the amazing customer service I received throughout the process. Highly recommend!
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Jan Johnson on Google
★ ★ ★ ★ ★ Great Job! Just as good as new! 2017 MURANO door replacement, paint blend, repair to opposite side rear qtr panel ( scratch filled and painted to perfection.
Brian, you and your team are the example of under promise and over deliver. Thank you for bringing her back to original- mirror finish quality!!
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Lorraine Hjalte on Google
★ ★ ★ ★ ★ This business goes above and beyond when making sure the customer is happy. I had body repairs to my 2017 Nissan done and while they had
it they detailed the inside, which was very dirty as a smoker owned the vehicle, and I cannot believe how spectacular it now looks. I would highly recommend this company and Carla Cowling for anything you need!
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Alisha Dewald on Google
★ ★ ★ ★ ★ I wish there was an option for 10 stars because CARSTAR would get 10 from me. They exceeded all expectations. I had damage from a deer and they got me in right away. They said it would take about 10-12 business days which was completely reasonable but I had my truck back after 5 business days (Which I was SO happy about). Now let me tell you about the inside of my truck...I have 2 young kids and my truck has not been this clean since the day I bought it. SPOTLESS - AMAZING. Friendly, great job done and there is not a thing I would change. Although I hope the deer stay away from me and I don't need to use them again BUT if I do I would definitely be choosing CARSTAR and recommending them to everyone.
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