Care Point Medical Clinic - New Westminster

2.5/5 β˜… based on 8 reviews

Contact Care Point Medical Clinic - New Westminster

Address :

555 6th St #140, New Westminster, BC V3L 5H1, Canada

Phone : πŸ“ž +
Website : https://www.carepoint.ca/westminster-centre/
Categories :
City : L

555 6th St #140, New Westminster, BC V3L 5H1, Canada
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Serena McLuskie on Google

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Went for an RT-PCR test yesterday and was told I'd have my results by 10PM today. Spent all morning panicking that I wouldn't get the results in time for my flight, but I got them at around 3PM! Appointment was very fast and the staff were helpful and kind.
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Julia McArthur on Google

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Staff at the clinic were very friendly and efficient, provided details of when results would be expected, and test completion was done quickly with lab technician explaining the process. Results came back sooner than expected. Great clinic and staff.
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Ryan Jamieson on Google

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Website states to call for an appointment. Called and was informed that not only are they not accepting new patients via appointment they are also not accepting walk ins.
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J. Coca on Google

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The medical operations assistants (non-uppity people would say front desk personnel or receptionist) have been problematic for years (often seem to not understand requests by phone, and pre-covid I saw them ignore people standing politely with their ticket). Yet we will always come back due tot he amazing Doctor Wozney. There is a high chance my husband's cancer is back (found a major lump near where the last tumor was removed) yet I can't book an appointment as the on line service is down, and redialing continually yesterday and today just gets the rather curt message that they are too busy to answer phones, listen to messages - or apparently fix the website. You'd think management would bring in more staff (even a receptionist temp) to help answer phones until the website is back up. Clearly not enough staff are getting enough hours to properly service the clientele -- ridiculous and unprofessional.
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Miguel Molina on Google

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Imposible to get appointments, after having an appointment by phone and the doctor said to book a physical appointment to see my daughter. Call many times, call on a Friday they told me to call back on Tuesday, I call back o. Tuesday and they Don’t have available appointments. Happens all the time, also some doctors just send you over the counter medicines without really checking the problem of the patients. And even they get mad when you make questions about your health. Terrible.
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Irene Carlson on Google

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_1 they are condescending uncarring for very ill patients with no desire or time for patients. Should be closed down.They will not a except retired seniors and the disabled.. employed clients/ no care for a patient. They began refusing me banned me! and several others I came to learn right after my amazing drs. retired 2002 staffing Hobby Drs "Tylonal drs"Many know but report's were more than silenced.
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Chris Dyck on Google

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Always pleasant and understanding. Patient beyond any other medical care clinic I've ever been to. Will definitely be my go-to for as long as I'm local to New West. Negative reviews need to understand staffing issues and COVID-19 procedures better. Love you guys!
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Raevynne Myst on Google

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Because of COVID, I haven't been able to go into this clinic for 2 years. Tried to go today, and their rude receptionist says I've been removed from the system because I haven't been there for 2 years and because the doctor that treated me last has retired. They refused seeing me for 2 years then say I can't go there anymore because I haven't been there in 2 years. What?!?!? And now they won't accept me as a new patient. I've been going there for 10 years!! Most rudest receptionist I've ever come across. Do not recommend!

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