Cardinal Couriers Ltd

Name: Cardinal Couriers Ltd
Address: 6600 Goreway Dr, Mississauga, ON L4V 1S6, Canada, V, Canada

3/5 ★ based on 8 reviews

Contact Cardinal Couriers Ltd

Address :	6600 Goreway Dr, Mississauga, ON L4V 1S6, Canada
Phone :	📞 +9788
Website :	http://www.cardinalcouriers.com/
Categories :	Courier service ,
City :	V

6600 Goreway Dr, Mississauga, ON L4V 1S6, Canada

Best Courier service in Canada

S	Sean on Google ★ ★ ★ ★ ★ I am NOT surprised that I'm seeing alot of 1 stars with these reviews! Or that every reviewers experience with Cardinal Couriers has been and continues to be horrible just like my experiences have been! And not just once! Several times! Your company is the absolute worst courier out there, and everything that everyone has wrote is 100% true! You don't respond to our voicemails....your customer service representative are so used to complaints from us that you can tell they switch off when they're talking to you, and all you can offer back is one excuse after another! I honestly have lost track of the times I've put packages into my cardinal bin at the end of my work day only to find them STILL in there in the morning, I'm expecting those to be picked up...I've told MY customers that their part will be at their location the next day because THATS what your policy states! Pre 8am delivery! Heres something straight from YOUR website..." What would you do with extra time? We give back time and help you start your business day earlier with cardinals PRE 8am transportation solutions.....Optimize your sales, improve customer service, loyalty and increase profitability through Cardinals UNIQUE NIGHT NETWORK WITH UNATTENDED PICK UPS AND DELIVERIES. Complete customer expectations is all about time"....what a joke! I have yet to experience that...if anything I'm not improving my customers service by having to call them and tell them they'll have to now wait another extra day for their part because YOU cant do what you promise! GET YOURSELVES SORTED OUT!
D	Debbie Gunness on Google ★ ★ ★ ★ ★ Requested 2 weeks ago to get the lock changed on the vault as it does not work. Today the driver left the vault unlocked with our package inside. I called the office at least 12 times and there is no answer.
K	KevinR on Google ★ ★ ★ ★ ★ Cardinal is my go to courier for next day AM service. Always pick up and deliver on time. Very professional sales and customer service. Great pricing for the service provided. I would recommend Cardinal anytime to anyone.
R	RandyLahey hayes on Google ★ ★ ★ ★ ★ Our company has been using Cardinal Couriers for years... we give them plenty of business but after countless bad experiences, not only with me but as well as my colleagues. Although it does not happen all the time, most shipment is okay. The problem is when they have an issue to be resolved they are responsible for a package and cannot provide clear answers. Consider it as the third strike although there has been more than 3 bad experiences. Today I will be considering never using them again in the future, personally. I would recommend to avoid this courier company. Worst one out there. lost packages, delay, excuses, horrible customer service with attitude, " we will call you back" regarding tracking etc. the list goes on - this has proved to be super frustrating when our customers are relying on these shipments to be completed successfully to do their jobs and we cannot receive a clear answer it is infuriating. Company as a whole is doing a horrible job. That is my honest review.
J	Josiah Mashoko on Google ★ ★ ★ ★ ★ Have been shipping with Cardinal for over 3 years now and have been impressed with their service. They provide a unique service of delivering overnight so the Customers have their products first thing in the morning which is huge in our industry. Besides their drivers are very professional and very helpful , if we are not ready with our shipments , the driver goes out of his way to come back and scoop the remaining boxes. Their reps are always checking up on us so if there is something that needs to be sorted out , they are very responsive and it's taken care off in a timely manner. Josiah Green Line Hose
G	George Attard on Google ★ ★ ★ ★ ★ Anyone debating whether or not to become a cardinal account customer, do it. Especially if you are a business owner who orders product and may need packages first thing in the morning. It is a great service, and I highly recommend it for getting things across Ontario very quickly!!! The vault option is a must!!!! Thanks Cardinal!
J	Jensen Trailers on Google ★ ★ ★ ★ ★ Tired of Items not showing up when they are suppose to... always an issue. or a lame excuse. called at 10am . Had to leave a review to get a call back wish I had an answer for my customer. Let hope it shows up tomorrow.
N	Nina Panchal on Google ★ ★ ★ ★ ★ A zero star would be a better option. Pick ups are never made, drop offs are always late. Always and excuse of the day driver missed the delivery, and the night driver missed the pick up. DO NOT USE CARDINAL COURIERS.