Capreol Nurse Practitioner-Led Clinic

If I could give a rating to one particular practitioner I would have , unfortunately I have been unable to find a way to do so ... My assigned nurse practitioner is by far one of the kindest and wonderful human beings. I have been so blessed to have her as my health car provider, and this review is absolutely NO reflection of her services and care . I would highly recommend her to anyone one , same goes for the wonderful nurses and administration staff . This review is based on the the nurse practitioner who I saw once for my IUD insertion. I had never met this woman before as she is not my assigned care provider, the only reason I was being treated by her for my IUD insertion was that my nurse practitioner was not trained on the procedure at the time . The entire experience has gone from unpleasant to my absolute worst nightmare. Her bedside manner and general demeanor were aweful . It is an uncomfortable enough situation to be in without having your practitioner be cold and bordering on rude. When asking questions about post insertion care I was met with an attitude that suggested I was irritating her. After insertion I felt confused and in a lot of pain . A few weeks later I went for an internal ultrasound and did not hear back for a follow up. Assuming no news was good news I continued with my regular day to day life. However I began to experience bleeding in situations I shouldn't be and decided to speak to my nurse practitioner about it and she sent me for another internal ultrasound. Which revealed did the IUD was misplaced, I then went in for a follow-up with my nurse practitioner at which time she attempted to remove the IUD to replace it with a new one. She was unable to do so saying that she could not see my strings. She then referred me to a gynecologist who would have the correct tools to do so. This morning I had my appointment with my new gynecologist and to my horror I have found out that I now need surgery I can't help but wonder if perhaps the nurse practitioner that had inserted my IUD in the first place would have been more thorough with her care maybe I would not be going through this right now and having to undergo surgery, I am very disappointed with my care distraught and quite frankly terrified and put off by this entire situation.