Canmore Family Eyecare

I visited Canmore Family Eyecare on Monday, May 26 to have my eyes checked after too many years have passed since I visited an optometry office. My friend, a longtime Canmore resident recommended Dr. Jo and her team and I am so glad she did! It was a great experience from start to finish. I called first thing in the morning to see when I could get an appointment and I was slotted in later that afternoon for a full appointment as I was seeing the Dr. for the first time and a bit more time would be needed to get to know me and my eye history. I found out right away how FAMILY centered it is as I could hear youngsters in the background. Upon arrival into a well lit, well stocked, and clean office I was promptly and pleasantly greeted by Alicyn, who welcomed me and passed me the initial paperwork all the while working with a gentleman on fitting his glasses. As I had arrived early for my appointment I was able to walk around and peruse the shelves filled with fun, funky and functional frames alongside some pretty sporty sunglasses. Great selections with amazing prices and the sale frames were too cute to describe but unfortunately did not work for my face but for anyone out there looking for new frames...go and check these out. Alicyn did the initial testings on two machines I had never seen before and NO PUFF OF AIR TEST that always scared the ahem out of me. Then I left my current prescription glasses and sunglasses with her so she could assess their respective numbers while I moved onto getting acquainted with Dr. Jo and her machines, devices and drops. Dr. Jo did such a thorough and complete eye exam that I can rest easier knowing that my eyes and vision as well as those of my family are in great hands. With an optometrist in my family, I have had very careful and attentive care when it comes to eyes, glasses and contacts so I am so pleased to have found an office and team that is equally as capable, competent and caring as the practice that my family operates; if not more so. I am looking forward to many years of "SEEING" Dr. Jo and Team ahead and can't wait to get some prescription sunglasses to enjoy sports properly soon! As I have enjoyed many different frames and lenses, having worn glasses most of my life, I am excited to spend some time trying things on and can't wait to have a new look. A big THANK YOU to Dr. Jo and the team for allowing me to soon hum "I can see clearly now ..."

I had Dr. Phillips examine and prescribe corrective lenses and contacts for me this past summer, and found her and her team to be very helpful. I was impressed by her attention to details, like what activities (swimming, skiing, climbing, hiking, camping, etc,) I would be doing, and how my glasses/contacts would work best in extreme conditions. I bought sunglasses there as well, and am very satisfied with all the products I bought. I should add that because I was leaving for a climbing trip, I needed the new prescriptions quickly, and was supplied a trial set of contacts free of charge immediately after having my requisite contact lens "lesson", which was performed unexpectedly the same day as my exam. I felt they went over and above in their efforts to satisfy. As a fellow health professional, I appreciated the professionalism of Dr. Phillips and her team. From the front office staff, assistants, and Dr. Phillips, my experience was notably excellent. Thanks for making me see better.

Dr. Jo and the entire team at Canmore Family Eyecare are simply AMAZING! Professional, compassionate and most of all kind. Our daughter was complaining of blurred vision and we were able to see Dr. Jo within the hour today! Our son suffers from severe allergies and Lagophthalmos; Dr. Jo implemented a treatment plan that has helped our son enjoy all the outdoor activities that once were limited. Dr. Jo Phillips is amazing with our young children and to us 'Big' kids too. Canmore Family Eyecare is brilliant and offers an Eye See ..Eye learn Program in Alberta that offered our son a FREE pair of glasses in Kindergarten and is involved in our community educating our children on eye health at the local schools. Our family is extremely grateful for Dr. Jo Phillips and her team at Canmore Family Eyecare.

My family has been seeing Dr Jo since my oldest daughter had her first exam at 2. Dr Jo and her staff takes their work very seriously without taking themselves too seriously. Over the last 11 years, have found Joanna and her staff to be incredibly knowledgeable, helpful and sensitive to budget. Dr Jo and her staff are on always on top of the latest trends and tech in eye medicine and will offer you additional services without being pushy. They regularly make an effort to promote to the community services and products that are free, low cost or a great deal. I highly recommend Canmore Family Eyecare for all your optometry needs.

Our family has been seeing Dr. Jo Phillips at Canmore Family Eyecare for over 5 years and have had nothing short of EXCEPTIONAL service at every single appointment. Recently my 11 year old son was complaining of frequently having blurred vision and Dr. Jo was able to get him in for a check up within 48hrs of my call. It turns out his eyes had changed a fair bit within the last year and it was time for glasses! At no time did we feel pressured to purchase glasses immediately. In fact, Dr. Jo advised we could hold off until closer to the school year or until we got our benefits sorted out. When we came back to the clinic a few weeks later to try on some glasses, we had the pleasure of seeing Joanne who helped my son select an amazing pair of Ray Bans. My son wasn’t exactly sure what colour of frames he wanted and they didn’t have them in the store on display so Joanne was kind enough to load the website and show him all of the colour scheme/combinations so he knew exactly what they would look like. Joanne was extremely helpful, patient and went out of her way to make sure we 100% satisfied with our purchase. When the frames arrived in, I was promptly informed and my son was invited to come and try on the frames one more time before they sent them away to get the lens in. Within two weeks we were called back and informed my sons glasses had arrived. I big shout out to all of the staff at Canmore Family Eyecare for their fabulous service (especially for making us feel safe during every appointment during COVID). We are so pleased!!

A huge thank you to the team at Canmore Family Eyecare who assisted me when I developed eye issues while on vacation in Canmore. The team was professional and friendly. Highly recommend!

I recommend coming here staff are so nice and gives you great options for your eyewear. From best prices quality wise to what’s fit in your in your budget. Very caring to customers doesn’t hurt to have a dog as a distraction.

My toddler and I had a great experience with Dr. Jo! She was patient and thorough and explained my child’s eye condition to me in a way that I could understand. Her team is also excellent; Natsuko did a wonderful job helping us pick out frames (and with a very busy toddler this is not an easy task!).