Canadian Tire Bank
2.1/5
★
based on 8 reviews
Contact Canadian Tire Bank
| Address : | 3475 Superior Ct, Oakville, ON L6L 0C6, Canada |
| Phone : | 📞 +89 |
| Website : | https://www.ctfs.com/ |
| Categories : | |
| City : | L |
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V Nguyen on Google
★ ★ ★ ★ ★ Definitely has no sympathy and does not care about how loyal of a customer you've been!
I lost my job in November 2020 and had an outstanding balance of $9000+. I worked so hard in the following months to pay it off and managed to do so beginning of January by selling my car. However, I still got charged interest on my balance. The representative said they couldn't do anything about it, even though I had been a good customer for over two years, always paid my bills on time and made big purchases on the card.
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Ryu Matsuda on Google
★ ★ ★ ★ ★ This bank created a credit card without my signature 2 years ago. When I canceled it right away, they said it won't leave record to credit record. However, it still shows up on my credit record.... I suspect this business as scam
So stay away from it everyone!
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Mustafa Ali on Google
★ ★ ★ ★ ★ So I received my Credit Card and I activated it. Tried to take cash before I make my first purchase but the card got blocked. I call them and they say we cant help you because the security agent is not working now. I wait unitl the second day and call back. They asked me so many questions about my personal information and I answered them. They even asked me about where I was living 10 years ago. And then the agent tells me to wait on the phone. I waited 28 minutes on the phone just to tell me we have to do further review.
What kind of customer service is this ? I never waited 28 mins just to reactivate a credit card and got asked so many questions and at the end of the call I have to wait until they finish their review. For what? For 2k limit?
While I am writing this review I got called by canadain tire bank because they wanted to speak with me because when i ended the 28 minutes call I told them to cancel the credit card because I am already having bad experience and long delays to reactivate my Mastercard. Guess what? They called me to confirm the cancellation of the credit card instead of apologizing and solving the issue.
I already have credit cards with high limits but I applied for their trangile credit card because a friend of mine told me the have good offers.
But looks they have good offers with bad customer service. The staff were nice but what's the point if my main issue is not resolved or taking long time to be solved.
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Ron Nie on Google
★ ★ ★ ★ ★ Applied for a Canadian Tire Credit Card through their website. Came back with a decline in a letter explaining that the decision is based on information they obtained. The letter further explains that I should check with the Credit Bureau (Transunion) about my credit score. I checked with Transunion and my credit score is in the 800's which is considered the top 90th percentile of the population. Called Canadian Tire Bank for an explanation and the Rep there just made a comment with this condescending tone that "Obviously, you do not qualified" and hung up. I spoke to a friend who worked in the credit card industry. He says Canadian Tire Bank and other 3rd/4th Tier financial institutions don't really want applicants with perfect credit score......they make no money if you paid your credit card bills on time. What they are targeting are people that habitually paid minimum payment in the credit card; that way, they can charge these people 19.99% interest. These institutions are essentially "predatory" lenders. That's where they make the money. REALLY SAD if this is the case. NOT SHOPPING Canadian Tire anymore.
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Devon Smale on Google
★ ★ ★ ★ ★ If you are looking to have a credit card that is constantly on hold, yet still being charged interest and fees this is most definitely the place to be. From a maze of customer service phone calls, to emails and anything you could imagine they will make sure you can't do anything with your account other than pay it and screw yourself until you can use it for about 5 days every month. This is a joke of a bank that utilizes and abuses those who decide to bank with them. Not only do they use people with low credit scores to generate larger income margins because of fees and interest but they love to watch you run around like an ant under a magnifying glass so in the end you have no option other than to cancel your card and find somewhere even a percentage of a bit better.
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Amanda C on Google
★ ★ ★ ★ ★ I received a balance transfer offer, I called them and they don’t have any of the cards I have available to pay. Amex or capital one don’t work. What’s the point of offering a balance transfer when you don’t have half they credit card companies available
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Kevin Downey on Google
★ ★ ★ ★ ★ Ya, I'm poor, bottom rung of society, but I have more than enough money to pay for payments on one of their cards, but because I'm poor (which also means low credit) they won't give me anything! Cute how that works eh? Can't climb out of the low credit hole if no one will give you credit! Anyway, if you're down near the bottom of society, don't expect any help from these people! And if you're rich, expect them to juggle your junk for you, you know, they'll give it a good lil tickle for ya
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Rushabh Mavani on Google
★ ★ ★ ★ ★ Ridiculous customer service. Had to wait 30 minutes 2 times to talk to someone and still they are not able to solve your issues. They just put you on hold without saying anything, talk to GHOST supervisor and just come back with sorry. I CLOSED THE ACCOUNT RIGHT AWAY. I recommend everyone to stay away from this worst financial company call themselves Canadian BANK. Not a single offer that is useful to shop in Canadian Tire stores and even worst customer service over phone. Seriously 30 minutes hold time and you just put your bad customer service on COVID? Can't believe how this kind of financial institute is still open but not too long. After looking at this kind of customer service, I'm sure they're verge on closing their THIEF SHOP.
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