Canada Post

So when you move out here you apparently can’t go get your mail changed over or have your ID sent here until you go into the local post office and advise them you live out here. They wrote new address and moved on my mail, I’m being threatened that I’ll be kicked off odsp because of their negligence, all my mail has been sent back, they are stating they called and resolved the issue they are refusing to give me access to this phone conversation “we apparently had resolving this issue” for customer privacy and protection even though I’m the customer and asked for this voice recording. I asked if my first complaint was sent through the employee told me I would receive an email for making my complaint so when I asked about my previous complaint there isn’t one present. Don’t trust Canada post they are unionized so the employees get off scotch free don’t get penalized for assuming you don’t live at the address you do. I used to love out there in 2017 paid for mail forwarding to Hamilton it expired in March of 2018 so because the worker at the local post office seen this they wrote on my mail new address moved. Now I may lose everything be kicked off my only means of income due to their negligence. So done and nobody has actually provided me with any answers just get the run around. So over this. Wish there was other options to post office because nobody will take blame and admit fault, just keep getting an apology from people who didn’t mess up. Frustrating and ignorant if you ask me, no longer even want to use Canada post but we as people have no choice. Avoid this place if you honestly can the workers are ignorant and won’t admit their mistakes they place blame on you.