Call It Spring
3.5/5
★
based on 8 reviews
Contact Call It Spring
| Address : | 6631 Island Highway, Nanaimo, BC V9T 4T7, Canada |
| Phone : | 📞 +9 |
| Website : | https://www.callitspring.com/ca/en |
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| City : | T |
| Description : | Retail chain offering trendy shoes, boots, handbags & accessories for men & women. |
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Tabitha Oakley on Google
★ ★ ★ ★ ★ Worst service in history. Thursday June 6th, 5:45pm to buy a pair of men's shoes. Two girls couldn't be bothered to look up from behind the counter and were overly irritated when asked to find a size.
Off to Aldo we go.
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Jennifer Strachan on Google
★ ★ ★ ★ ★ The best customer service I have had in years. The staff was knowledgeable and friendly. The shoes are perfect.
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Rohann van Rensburg on Google
★ ★ ★ ★ ★ Bought a pair of shoes, spilled some chemical on it at work after spraying it with the protective coating they sold me. I went back in to see if they could do anything about it. They cleaned it with their cleaning solution, and unbeknownst to them it actually blanched the shoe (and me, until I arrived home).
I emailed customer service, and they sent me a message saying "you will be contacted by a district manager within 24 to 48 hours". After 2 weeks of no contact and resubmitting contact info, they sent the same message. This happened 3 separate times, and by the time they offered to directly help me via email I had owned the shoes for months and the receipt had completely faded.
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Alexandra Huang on Google
★ ★ ★ ★ ★ nice shoes with great price. But really unhappy with the customer services. I came there three times, the sales representative either playing phone or in the personal call, haven't received any warm welcome yet and positive assistance, even with the better price, but still prefer come to aldo with better services.
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Serena Young on Google
★ ★ ★ ★ ★ Had a lovely experience with the girls in this Call it Spring! They right away helped me as soon as I stepped in and they really went above and beyond to suggest add on's to my newly owned pair of heels. I will definitely be back to shop here soon! Thank you!
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Islaprin Islaprin on Google
★ ★ ★ ★ ★ Not my first choice but after a terrible experience at Aldo I walked over to call it Spring, and I ended up buying a couple of pairs of shoes and boots.
The quality of the merchandise was great and the price even greater.
Customer service was wonderfull!
Even though the store was full, and the representative had so many people's requests to cater to, she maintained her composure and did it all with a genuine smile.
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Amber Dubois on Google
★ ★ ★ ★ ★ I am absolutely thrilled about everything, from the price and quality of the shoes to the customer service!
I walked in looking for some shoes to go with my grad dress, and both people working made sure I found what I was looking for! The girl went above and beyond, she even went into the back and pulled a bunch of different styles in my size so I could just try them on. 10/10, amazing customer service experience , and the shoes fit, feel, and look amazing for a fraction of what It would have cost me elsewhere! Highly reccomend for both regular shoes and fancy shoes!
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Nicole C on Google
★ ★ ★ ★ ★ I want to thank Faith for THE most wonderful customer service I’ve ever had in my life. She went so above and beyond to solve a problem with another store, followed up multiple times with other store and kept me updated the whole time. She restored my ‘faith’ in Call it Spring.
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