Cadillac West Island
4/5
★
based on 8 reviews
Contact Cadillac West Island
| Address : | 3650 Sources Blvd, Dollard-Des Ormeaux, Quebec H9B 1Z9, Canada |
| Phone : | 📞 +8 |
| Website : | https://www.cadillacwestisland.ca/fr |
| Categories : | |
| City : | B |
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Ernie Kirkham on Google
★ ★ ★ ★ ★ Purchased used car 3yrs ago. Good deal great service. Very accommodating.
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Nabil Bakdach on Google
★ ★ ★ ★ ★ I visited Centre de collision . I always repair my car after an accident there. They are top professional. The cars receive a factory like repair services. I have been going there for the last 6 years +.
If you're looking for pièce of mind repair, go there.. very nice people.
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Tristan Narciso on Google
★ ★ ★ ★ ★ Worst experience when buying a used car. Told that whateveer is wrong with the car will be fixed and covered for the certified gm inspection. The inspection was a joke a list of problems that were found after a few days of driving the car. Told by a salesman that everything will be fixed upon receipt of the car. A non mechanic should be able to do a better inspection then a certified mechanic. No care when it came to the inspection.. if i knew all the problems the car actually had i would of never bought the car . Car wasnt even a week in my possesion before calling to get it checked. A month later im still waiting for all the problems to be fixed. In my opinion these guys shouldnt even sell used cars with a promise if your not going to stand by anything you say. Horrible communication between staff. Appt for 7:30 two hours later im waiting for authorization for a rental when i was told there would be on. No manager to authorize it. Overall most unpleasant process when it comes to buying a car. And even now after picking up the car i still have problems that the these certified mechanics cant detect .
fast forward months . finding out that the dealer lied to me about several issues with the car . they dont care about the clients and just want to make you buy the car and leave and not take any responsibility. still fixing problems a year after purchase when i was told everything passed certification with flying colors meanwhile ive had many problems since day one
fast forward in time . i now have to get a repair done that they had repaired initially , extended waranty said it was this dealers problem and warranty wont cover there shotty work . i now have no choice to go back or else my car wont get repaired . getting in contact with lawyers for all the dishonesty that ive had to deal with because of this dealer
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Sky Israel on Google
★ ★ ★ ★ ★ Electric it is! Thank you so much Mr. Allocan. Excellent, professional service. We will be sending you customers.
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CASTR8R on Google
★ ★ ★ ★ ★ My friend drove 3hrs from Ontario, paid full price for a 2017 Cadillac ATS which he was promised had passed a full safety through their garage. He brought it back to Ontario and went to the garage the next day and was alarmed at what he found. There were no brakes left and many other problems. The manager Yvon made us send pictures and an inspection report only to respond with
"The car passed safety with our inspection, we can't help you"
We had to spend an additional $1500 on top of the dealer would not give us $1 of discount. Terrible dealer, bunch of liars and my friend has called his lawyer and will be taking legal action.
He is lucky the brakes didn't fail and crash the car and die just because of a greedy dealer. Very bad. I wish we could leave 0 stars
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Danielle L on Google
★ ★ ★ ★ ★ Would give zero stars if possible. Scammers. Charge for services not rendered and damage vehicles. Still love Cadillac but will find a different dealership.
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Georges Bakleh on Google
★ ★ ★ ★ ★ It's a good trusted dealer when you are looking for any GM cars, the after selling services are good as well.
Highly recommended!
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Vivek Bhaskaran on Google
★ ★ ★ ★ ★ This is the first time I went to this service station and have the worst experience of my life. When I got back my car nothing was done as promised. The agent Kostas told me the car will be washed, calibration will be done, oil change will be done. Breaks have wear and tear so it will be changed. So finally when I got the bill it was $1440 and when I went to take a look at my car i was horrified. The car was not washed and I wonder if they even touched my car. I don’t feel any different driving it now or before I have for service. These people loot the customers. At this point I am so frustrated and will never go back to this place again. Please be aware. If they call you after inspection make sure you are present physically and see what they are doing to your car. Otherwise you will have the same trauma getting a hefty bill and your car untouched.
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