C & M Tile and Granites

3.1/5 β˜… based on 8 reviews

About C & M Tile and Granites

C&M Tile and Granites is Northwestern Ontario's leading supplier and importer of natural stone products. We travel the world visiting various quarries and factories to bring our clients new product lines, colours and textures to achieve that truly one-of-a-kind look. With hundreds of colour combinations available, we have the most comprehensive inventory, guaranteed to meet your specific design needs. Our clients have come to rely on our team of design and installation professionals from the stone selection process right through to installation.

C&M Tile and Granites is a family-owned and family run business located in Thunder Bay, Ontario. We take pride in our work and our community, and enjoy assisting our customers create an exciting new look for their home or business. Our focus has always been on providing the highest quality stone products and ensuring customer satisfaction.

 

commercial

 

Services


Our dedicated and experienced team of professionals provide:

  • design consultation;
  • stone selection;
  • project estimation;
  • delivery; and
  • installation services


Please visit our showroom to experience our quality stone products and friendly, knowledgeable staff in person. You can also visit our online gallery of products. We look forward to assisting you with all your natural stone needs!

 

Contact C & M Tile and Granites

Address :

565 11th Ave, Thunder Bay, ON P7B 2R5, Canada

Phone : πŸ“ž +8779
Website : http://www.cmtile.ca/
Categories :
City : B

565 11th Ave, Thunder Bay, ON P7B 2R5, Canada
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May-R M on Google

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not so good..still waiting for someone to come an look at the granite we purchased in Dec...It is cracked ...sub par....It is now April . customer service has to improve..."Seriously"... Update--- It is now December.2016 and no one has come to look at this counter top or even call after several attempts by me to get some answers. It was scratched when we got it and cracked in about 4.5 places. In the meantime I purchased a large piece of granite from another company and this person looked at the piece from C&M and said Wow, that should not have been sold to you like that....so people, check your granite when you are considering purchasing from these people...They have zero customer service once you leave the store...One more little note...the front end person Madison was a lovely girl who tried to work things out.
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Hockey Tickets on Google

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First time I ever ever taken time to post a review, which is telling in itself. We have tried to do business with C & M several times as liked product they carried. Each time was disappointed, however it was the last experience that made us vow to not ever deal with them and to share experiences whenever asked. They are not reliable, changed price after agreed upon to purchase. Very unprofessional and not trustworthy.
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Keith Power on Google

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We enlisted C & M ties in early May/2018..Ivana advised she would not start the project until all material were in her possession.. she went ahead and started the bathroom reno..there was problems with the vanity on back order..then they sent the wrong door size for linen closet..Mario installed the shower door railing with 1/2 inch discrepancy causing shower door to leak.. then I found 3 white marks/flaws on quartz vanity top..Ivana would also withdraw money from credit card without our knowledge..she was very difficult to get a hold of at times.. she never did offer an apology or compensation for their mistakes .I will not deal with them again for my kitchen reno. Also the project wasn't completed till end of September..
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Elba on Google

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It took close to triple the original estimated time of 2-3 weeks to bring in our order. And they did not call when the items were brought in. I called every so often (as no true estimated date was provided) and then one of the employees said it had been there for four days!! Not impressed with the customer service. However, the tiles are beautiful - just be prepared to wait. So if you have a bathroom job, plan well ahead and order enough.
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Nita St.Michel on Google

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We purchased quartz countertops that exceeded our expectations. Our countertop was installed one week after they measured. Professional staff who are very good at what they do. The price did change some but in most businesses all quotes are subject to change if more material is needed. Highly recommend them
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Sarah S on Google

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We purchased granite countertops that exceeded our expectations. Our countertop was installed within two weeks after they measured. They went out of their way to fix an existing vanity that we Had purchased elsewhere a year ago. Professional staff who are very good at what they do. The price did not change. Highly recommend them for both granite and quartz.
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Miss Kitten on Google

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Do not order or inquire about anything, as no one will respond to your telephone or email inquiries. I wish I would have read the previous reviews before ordering any product. Extremely poor customer service after the sale. The one star is for the product they carry which is lovely.
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Greg Thome on Google

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Product is great but customer service is horrendous! Took triple the time as quoted, had to keep calling just to get them to come and measure our counters. Instead of taking a full day that we booked ahead of time to install they decided to do another job then show up at noon, then taking two days to install what should have taken a day. Was very disappointed they didn’t even caulk the counters to the walls, not a professional job at all for how much they charge.

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