Bubbles Car Wash & Detail Centre

They’ll tell you “I want to manage your expectations” and basically say their interior cleaning ($170) won’t get your car clean unless you pay at least $270. The guy at Macleod Bubbles was working on May 26, 2022 at approximately 1:15 pm. He wasn’t very polite and I’m certain this person has lost business for this company. So many other options in Calgary. Don’t go here.

The staff is amazing and always helpful, I've been using Bubbles service since 2014, and never had a bad experience! The site manager Steven and the customer service lady Dranga always pleasant to deal with, as well as the rest of the staff!! However, the 5 star rating is not for yesterday's experience its is an overall experience, and excellent work! Yesterday, I went to Bubbles for the usual which is the WORKS , that I get at least 3 times a month if not more! I was so disappointed with the guy at the drive way, who later I found out that he is General manager for all sites from Edmonton and his name is Oma I believe. Apparently, Oma is here to cover for the actual site manager for few days. Oma , has a lack of customer service and proper communication and how to talk to a human being, is not what you say is how you say it. I felt insulted and the way he talked to me, no respect whatsoever. I'm pretty sure if this was his business he'd pay a lot more attention to it and properly speak to people. To the owner: you have a very well intact operation and runed by a very amazing people with human skills! I'm sure you can find a better fit for this position that Oma himself, but this is your business and have no say, as for me I will be taking my business elsewhere along with family members and friends.

The drive through and waiting area was completely empty when I pulled in under the small canopy. I was getting out of my car when the attendant came out and asked me to get back in my car and pull ahead 5 feet for some unknown reason. I then asked him for only an interior detail including carpet shampoo (no exterior). He looked me dead in the eyes and told me $430. I then asked him for a price to simply clean and vaccuum the interior and wipe down the door jambs. He said he couldn't wipe down the door jambs unless I purchased a full exterior package. To wipe down the inteior and clean the exterior was $230. I ended up going with a $60 for a very BASIC interior clean and vaccuum. Here's an idea. Instead of trying to force everyone into your 'packages' you 'value 'add' ANYTHING (and I mean anything) they want. Door jams wiped down? Sure that will be $20. Seats steam cleaned? Sure that will be $70. Maybe every three service they pick gives them a %10 discount which encourages them to get more services and makes them feel like they are getting a deal while getting upsold. Maybe they pick 9 services and get a 30% discount and instead of having 12 people standing around doing nothing they get $250 out of me and I get what I want instead of spending $60 and feeling frustrated. Do you want your car completely detailed for a reasonable price? Go to any dealership (try Jaguar/Land Rover Calgary) and ask them for a full detail. $250 and no complaining. Thank me later.

Had my truck washed 2 days ago at another bubbles location in St Albert, as I have done many times before and had a wonderful experience. Perfectly washed and shined. I’ve never actually had my truck washed by anyone but the St Albert bubbles. Went to this location today and could not be more disappointed with the lack of experience. Went in to get two windshield chips filled, the manager informed me I needed 5 done, I pointed out 3 that had been filled already by crack master. He told me they were not filled. Even though I was the one to sit and watch these chips being filled in the past I didn’t argue, he’s the professional right I guess those 3 needed to be filled. Felt like I was already being taken advantage of also asked for my usual exterior hand wash. Long story short, I’m headed to wash my truck again, as well as had to schedule it in at the auto body to repaint all of the swirl marks and scratches left behind. As well as a couple of large gouges that appear to have been left by possibly tools being placed on my hood during the chip repair? Maybe a button from someone’s jeans as they leaned over my hood? While I cannot prove it was done today, it’s very very fresh, it was 100% not there 48 hours ago when I pulled it out of the St. Albert bubbles location, and while I only noted the one gouge while onsite when I got home and inspected further there are two more on the other side or the hood in almost the exact location which led me to the conclusion it was from the tools or belt/button of someone’s jeans as they lean over to fix the windshield. The manager of course would not take any ownership, tried to show me some extremely grainy blown up photo from his camera but wouldn’t let me actually take the time to review fully, the photo could have been from after they repaired the windshield and caused the gouges and before they washed it. It may not have even had a mark in the grainy picture for that matter, the truck was quite dirty from driving through the slush yesterday. The scratches however that are all over my truck and the dirt and mud left is the result of the very poor wash that I received. And will be needing a costly repair. Will not be choosing to use these services again, and will have to find another provider for my 14 fleet trucks.

Had a massive stain under the car seat from a chocolate milk spill we were unaware of for a month. Bubbles did an amazing job !! A bit of a steep price but well worth it!

This place is just a gas station car wash with extremely over priced packages for very little work and is very filthy in the actual shop area. don't go here if you have new paint or you may risk scratches all over your car because they reuse old beat up cloths. The customer service was very nice and would be great to go to if the owners weren't trying to take your money with these sometimes absurd prices on some of these packages. It's very lazy for a detailing business to put your car through an automatic wash when I can just go to a gas station and get the same thing done for significantly less. Overall not a great experience for my car but the manager and workers are very kind so I'm glad they hire friendly people

I’ve been coming here for years to wash all my vehicles. I came today, and they were trying to up sell me to a higher package than I normally get. When I asked them to give me my usual they added $25 on top because it was “so dirty”. I always bring my car in to get it washed in this condition and have never been up charged like this. They are normally very good. I’ll be finding a new place to go and once I find the right one I will make sure to let my friends and family know.

SHOCKING!! Save your money!! By far the most disappointing experience. I just spent $300 for them to say I should’ve gotten the $500 package for them to clean it better. This is my car after spending 300 to detail it!! Do I really to spend more?! I like supporting local businesses but this is a SCAM!