Browns Outlet
3.7/5
★
based on 8 reviews
Contact Browns Outlet
| Address : | 3131 Blvd. Cote-Vertu Ouest, Saint-Laurent, Quebec H4R 1Y8, Canada |
| Phone : | 📞 +7 |
| Website : | http://www.brownsshoes.com/ |
| Categories : | |
| City : | R |
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kat s on Google
★ ★ ★ ★ ★ terrible place, one of the women working there was laughing so loud , made fun of people with her employees. Most people working there look at you like you are going to steal something! I get that some people steal but there is a professional way of doing it . I would rather go to any other store, never stepping foot in there again.try better customer service next time.
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Ramzi Alnadaf on Google
★ ★ ★ ★ ★ It was the worst experience I ever had, I was tricked to believe that shoes were on specials since there was a 20% off sign on the rack. After spending more than half an hour trying different shoes, I went to the case to pay only to find out that the special was only on selected items. Went back to read the sign and I found out that the selected item text was written in a very small letters that you barely see. I do not like to be tricked like that and I ended up not paying for the shoes. I will never set a foot in your store again and I’m telling my friends
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Google Person on Google
★ ★ ★ ★ ★ Not bad except a bit expensive for stuff from 2 years ago..... Sometimes you can find some sick deals only problem is , everything is final sale, no exchange , no refund. Very limited quantities and sizes are also hard to find. Unless you are a 5 or 6, you probably won't find your size in the nice stuff.
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Scottie “Scot” Weatherup on Google
★ ★ ★ ★ ★ Good outlet. Prices seem low.
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King of Nerfs on Google
★ ★ ★ ★ ★ It's not what I used to be there's no more special thanks and stuff is like there's none because they stick together and then I'll give you the time of day
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Yvon Fenelon Junior SANON on Google
★ ★ ★ ★ ★ 9ne of my favorite place.
Tony respect
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Nicole Acoca on Google
★ ★ ★ ★ ★ Prices are not cheap.
Not very new stock
Rude sales
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Olga Olga on Google
★ ★ ★ ★ ★ This store has a nice selection of shoes and I was able to find what I was looking for though the prices are not that cheap as they are supposed to be in an outlet. BUT there was an issue during payment that I am very much concerned about. I was asked to provide my phone number. I asked why and the response was - for the receipt! OK, I provided it. Then I was asked my name. I requested a reason why I have to provide my personal data while simply buying a pair of shoes and the response was - FOR THE RECEIPT! What kind of receipt requires personal data? What do you actually need it for? I refused to provide my name and I bought the shoes, and received an ordinary receipt. I would like to ask the management of this shop - WHY do you make your employees extort clients' personal data by lying and deceiving? I was not even asked if I want to provide it, it was more like something obligatory. If you're planning to use it for something else you have to CLEARLY state it to the client!!! Folks, be aware! Very strange situation!
I am not blaming the employee, she was doing what she was told to but the management should change this approach.
EDIT: Dear Browns Customer Care,
Thank you for the response.
1. As I said in my review, if you're planning to use our data for something (e.g. database) you have to CLEARLY state it to the client. I asked twice and twice was lied to. Yes, that was a deliberate lie because the data was gathered not for the receipt as I was told.
2. As I said in my review, - I was NOT asked if I want to provide my data. I was imperatively asked to provide my name etc. If this policy is not obligatory customers should be given a choice.
3. This is an outlet shop so there is a very little chance to find the same item in a different colour/size, obviously.
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