Brentwood Motors

3.3/5 β˜… based on 8 reviews

Contact Brentwood Motors

Address :

1606 E Hastings St, Vancouver, BC V5L 1S6, Canada

Phone : πŸ“ž +999
Website : http://www.brentwoodmotors.ca/
Categories :
City : L

1606 E Hastings St, Vancouver, BC V5L 1S6, Canada
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Zoya Verma on Google

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Very bad customer service. I bought a SUV from Andreas. He was so rude and arrogant. Very bad customer service. As a customer I did not feel valued at Brentwood motors. I will never go back there.
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Daniel Gore on Google

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Bought a used car from AJ 5 months ago. He was honest, forthright, laid back and patient, totally no pressure sales. He had a full history report already purchased and printed out for me, as well as an inspection and service record by their mechanic. The vehicle also came with a 3 month drive-train warranty, which I did not need. I have since put over 5000 kms on the car with no problems. It's been great and I'm very happy! TIP: The insurance broker they brought in (from Metro West Insurance) took a long time to get there, was a real b****, inattentive, rushed, and tried to swindle me. Don't bother with her; Johnston Meier in Brentwood Mall right across the street are great folks (from prior experience).
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Vlad Forgac on Google

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Recently purchased a vehicle at Brentwood Motors from AJ and I have to say the entire experience was smooth and pleasant. Even with a situation that could've been disastrous at other dealerships (I speak from experience in the car industry) was handled professionally and courteously. Thank-you to owner Andreas and salesman AJ, who was friendly and knowledgable and went above and beyond in customer service. I would definitely recommend them to family and friends.
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Stacy Hong on Google

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Not sure what the guy is talking about with the poor customer service review... the guys at Brentwood have always been decent, straightforward and polite. Sometimes the place gets busy, especially on weekends with the U-Hauls, but nothing a 5 minute wait won't cure. I've rented U-Hauls several times and bought a second car there. Another review complained about a lemon... but with used cars you take a certain amount of risk that there will be mechanical problems. Cars could be given a more thorough cleaning, however, and the warranty that is included free with used cars has absolutely terrible online reviews. That being said, the cars are still competitively priced, regardless of the warranty.
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Nima Soleimany on Google

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My experience buying from Andreas and Aj was easy and very helpful. I respected their way of treating customers, being forthright and having a no nonsense attitude. They don't try to be sales men, they are merely car vendors. Simple as that. Most of their inventory usually consists of budget vehicles, or cars for first time buyers. There are a few gems in there at affordable prices. They also typically buy cars with little to no accident history. They do a very good job at explaining the cars condition, problems, etc and even safety inspect it before bringing it to the dealership. I highly suggest dealing with them when it comes time to find a car. Their selection will not disappoint you.
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Sam on Google

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Terrible customer service. Bought a car today Andreas was very rude and argumentative. I was hoping to get a good deal and a good customer service. I would have paid more for the service but terrible experience. I felt so pressured buying a car and it was a very unprofessional experience for me. I will never go back there.
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AJLiam2523 On Youtube on Google

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Bought a van there and spent close to 2 grand on repairs within 5 months (head gasket went), warranty provided covered none of the repairs. So less than impressed. @ Steve and Stacy and Michelle. Yes I complained about the "lemon" I bought. Within 3 weeks the engine was smoking to which I was told "you only paid a couple thousand" great service. So you only get quality service if you spend what 9-10 thousand, doubtful. Dealing with these guys inspired me to buy only new vehicles. Which I have and would never recommend this place to anyone. Nice when you buy a brand new car and know any problems within 5 years you can take it in and get treated like a human being. ****** @ Stacy, you might want to learn what a warranty is. Update 2018** my new car had an issue and my warranty covered the problem!! Imagine that!! Nice when you call a place you spend your hard earned money and they give you the service you paid for.
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Khal on Google

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Thank you, Andreas and AJ for great customer service and to the point clear communication. They listened to me and I didn’t feel pressured or rushed. They are extremely knowledgeable and gave me all the information I needed and a great deal on the car. Thanks guys and all the best.

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