BMO Bank of Montreal
2.7/5
★
based on 8 reviews
Contact BMO Bank of Montreal
| Address : | 6130 67 St, Red Deer, AB T4P 3M1, Canada |
| Phone : | 📞 +978 |
| Website : | https://branches.bmo.com/ab/red-deer/b3565/ |
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| City : | P |
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C. VIEJON on Google
★ ★ ★ ★ ★ I haven’t really had any run into with this branch or the staff. They were quite helpful and nice enough to me. Efficient service is my l add.But l did, however, phone ones which lasted about 20 mins just redialing it. For some reason, no one seems to pick up the phone.
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Tina U on Google
★ ★ ★ ★ ★ Nobody answers the phone. You LITERALLY can not phone this bank there is nobody there to answer the phone.. That is unbelievable. I called 7 different times and got nobody. I even called the main branch and I got an answering machine. Completly unacceptable. Will be changing banks. What a joke.
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P Martin on Google
★ ★ ★ ★ ★ I can't believe that this bank took a $5 fee, twice, for transferring my own money from my savings account to my chequing account in the same branch.
For a mere $10, rather than refund me the money they stole out of my account, they let me close the account. Now, I am about to move to another banking institution altogether but I am not about to let the theft of my money go without a public fight.
It starts, here and now
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Kyle Slater on Google
★ ★ ★ ★ ★ I tried to call this bank for a week and even left a voicemail and waited for a week but no response no one answer or call you back don’t bank had multiple times bad experience here
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David on Google
★ ★ ★ ★ ★ Giving one star because despite the bank making not one but two errors. I now owe 2 payments as a result instead of 1 I get it were all human and make mistakes but in this case they should have double checked what the transit number they inputted in the system so my payments would have come out as scheduled. I even called in to verify the payment went through because it didn't look like the payment did from my end and the bank rep said it did even though it did not. And the best they can do is push the delinquent payment to the end of my loan which wouldn't have been delinquent if they would have done their jobs correctly in the first place. I Guess I shouldn't be surprised by bmo just being another large financial institution that don't care about how they conduct business as long as they don't have to hone up to their mistakes but instead do nothing for the client. Oh wait not nothing they moved my delinquent amount that they caused to be diluent to the end of my term therefore extending my lease. Would not recommend doing business with bmo ever avoid at all costs.
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Stephen Corkum on Google
★ ★ ★ ★ ★ They will NEVER answer the phone. Only if you're a new customer.
Don't waste your time.
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Alex Deagle on Google
★ ★ ★ ★ ★ Don’t even bother phoning this branch… left two voice messages in the past two weeks and no response. Tried phoning a third time, no response. Id suggest walk in, or try phoning someone else.
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Samantha Bennett on Google
★ ★ ★ ★ ★ We used an HR block card at ATM and attempted to withdraw $2000. The atm declined giving our money but still took it off our balance! We notified the branch the atm stole our money . They lied to us saying they opened a file got a technician and that we have our money back in 24-48 hours . They never gave our money and when I contacted the call centre our phone number wasn’t even on file so they never took down our information or opened a file . They lied to our face because we were upset , just to get us out of the branch. Now I’m having to go through HR block to get refund , when really BMO could put it back on the card instantly and won’t .
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