Black Swan Ale House - Calgary

I brought my uncle for dental xrays next door, went in for lunch....i got the phone call to pick him up. I told both servers i would be right back and offered my visa...the fellow demanded i parked my car and payed my tab, it was - 17c , in the time it took dealing with the meathead my uncle walked over... i had food ordered for both of us but cancelled it due to the rude staff.

We stopped here for a mid-afternoon bite while running errands in the neighborhood. The place was pretty quiet, but I could easily imagine this casual pub being absolutely packed in the evenings. Nice friendly service, spacious establishment with nice dark decor, decent selection of typical pub food & drinks. Regarding the food: don’t hold your breath for perfection here. The sides of gravy, as well as the au jus for the beef dip, are disappointingly minuscule. My steak sandwich was tasty but not med-rare as ordered. Overall, it’s a nice enough pub, and we would return if in the area.

This place needs a serious cleaning - inside and out. Also, the prices on the menu didn't match the sign at the entrance and the sign outside. We didn't order anything and just left.

Been coming here since it opened. Could use a refresh on the inside, but the food is excellent. I always enjoy their hamburger.

Drinks pricing was good, service was good and friendly. Negative is that it's a bit run down, stools didn't feel very secure. Overall though it's a decent place for a few drinks and like most places these days it seems the governments rules are really hurting their business so people should try and support.

I had an amazing experience at the Black Swan today. We had Yorkies for appetizers which were absolutely amazing then a Hawaiian pizza and a Colombo sausage penne Bowl. Amazing food amazing service. If you haven't checked them out you should

THIS PLACE NEEDS A NEW COOK! We went on a Wednesday night for wing night. We had been here before but it had been a while so didn't really remember if they were good. We only saw one waitress serving the whole restaurant so it took a while to get menus and order. We got 2 kinds of wings and when they came they were the smallest wings I had ever seen and looked really greasy with hardly any sauce. Some of the wings had hardly any meat on them and my fiance commented maybe they came from starving chickens. When we started to eat them they tasted greasy and horrible like they were a week old or that the oil they were cooked in was old, bordering on the wings tasting like they were going bad. The sauce was barely there and had no flavor. We had to send them back and were debating if we should order something else instead. We were hungry so decided to order 2 entrees and hoped they turned out better. We had to wait quite a while to get the other food and thought about leaving but eventually got the fish and chips and turkey sandwich we ordered. Sure enough the fish looked overcooked and greasy and when we cut into it it was rock hard and the coleslaw had no flavor. The turkey on the sandwich was like rubber, the dressing was tough and and the mashed potatoes tasted like a mix instead of real potatoes. The only thing edible were the fries. We told the waitress and she apologized and took the food back a second time and said she would talk to the cook. We went to pay for our drinks but she said not to worry and apologized again. Whoever owns this place if you read this, you need to hire a new cook, get better quality food and hire more wait staff. This is one of the worst experiences we've had with food at a restaurant. All I can say is the waitress was doing her best to juggle serving the whole place.

I want to say kudos to the staff. There was only one waitress serving about 14 tables. Ordered food which took about 45 minutes to get, and the roast beef was like four days old and tasted like rubber. Would have sent it back but the waitress was way too busy. It’s a shame that this restaurant pub has gotten so downhill.