Bella Couture

3.5/5 β˜… based on 8 reviews

Contact Bella Couture

Address :

3255 Rutherford Rd, Concord, ON L4K 5Y5, Canada

Phone : πŸ“ž +9788
Categories :
City : K

3255 Rutherford Rd, Concord, ON L4K 5Y5, Canada
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jazmine on Google

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The dress selection is awful. Dresses found on the website are no where to be seen in store. As well, the customer service is absurd. My mother and I walked in, were not greeted at all. The ladies working there were no help at all. No one offered to find dresses, or correct sizes. Very minimal conversations occurred. I won't be coming back.
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PARISA MOUSAVI on Google

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Awful experience., very unprofessional work. I paid $290 for the dress and it came with a very low quality fabric and broken zipper . I had to pay $60 to a tailor for alteration and fixing the zipper , when I complained to Bella Couture , I was told that I should lower my expectations when I ONLY paid $290 for a dress!!!!
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Sandra Debtalin on Google

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I absolutely love this store. Their dresses are wonderful. I bought my daughter a prom dress from here and she loved it. The owners are fantastic.
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Karen Malice on Google

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I love this store and their owners. I bought my daughters these wonderful dresses and they loved them. Also the owners were so nice and welcoming.
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Maria Cosentino on Google

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What a gong show! Dress was altered at least 4 times. By the time we picked up the dress it had pulls all over the front and the ladies that run the gong show tried to convince us the pulls were there from the beginning. Thank goodness my daughter took photos the first time she tried on the dress . Then theybtrued to convince us our eyes were not open seriously ! Do they think people are stupid. This should have been a beautiful experience for my daughter and she was in years! Oh then they said if we refer people they would give us a discount . So we did and they said no discount but we could get a pain of earrings. In The end they took 30 bucks off the dress! So I will never go again and I would not refer anyone of my friends or family to.go Here! There job was to make the customer happy this store is not up to speed on service only manipulation!
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laib1280 laib1280 on Google

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Horrible Experience. Bought a $390 dress from there for my daughter's grade 8 graduation and the owners kept making excuses for why the dress was not ready and needed constant reminders to alter her dress. They were very rude and blunt and have extremely poor customer service. It was supposed to be ready in a few weeks but we received it 6 months later. Very unprofessional and would never go there again! STAY AWAY!
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nadia botros on Google

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Great store with a wonderful selection of dresses. I found my dress from here for more than one occasion. The owner was an absolute joy to work with and her alterations and dress turned out stunning! We will definitely return
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Patrizia Paniccia on Google

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I am so happy and grateful for the wonderful experience at Bella Couture. I got so many compliments on my dress and I felt amazing in it. They are always willing to go over and beyond to make sure you are happy with your purchase. And if they don't have it they will find it for you. The alterations are done in store, they even do alterations to dresses you didn't buy from them. My daughter's bridesmaid dress had to be altered because she is pregnant and they did it for her. Thank you so much ladies, all the best to you. Next time I need a gown I won't waste time like I did going from store to store when you had exactly what I was looking for.

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