Baskin-Robbins

Mango milkshake is my favorite but I think the price is quite high. $7+ for regular size. I return anyways because it's delicious ?

Delicious ice cream and the staff were very helpful in discussing which flavours would be good according to our personal tastes!

What can I say… it’s Baskin Robins… they have it all and employees are efficient and cordial.

We visit this place very frequently as it is very close to our place. Kids love the icecream here. They have new flavour every month. The place is clean, lot of parking space outside. The staff is very polite. You can order icecream cake from there. The price is same as any other Baskin Robbins place. They are open till late night. If you live closeby, you can grab an icecream after dinner :)

I bought the same cake size at this store and another store, I paid $14 more at this location. I would recommend to check the price first before buy any cakes from this store. I ordered a round cake, when I picked up the cake, it showed a sheet cake 1/2 slab on the receipt. I called the store, they said there's something wrong with their system that's why it printed like that but the price is correct but I doubt it.

I would like to express my gratitude to Cam (owner) of the BR Glen Erin location for the amazing service he provided. I needed 43, $5 gift cards for my students as a last minute gift. Other BR locations weren't willing to help me out, so 9pm Thursday night, snow storm, I call this site and Cam picked up and gave me the ok and was even willing to arrive at 8:30 in the am the next day so that I could get the cards before I head to work (they open at 11). Thank you Cam, you helped me give my kids a nice goodbye gift and put a smile on their faces.

Seems to be a common issue with this ladies attitude…. On a Friday night my family decided to stop at the Glen Erin baskin robbins. I would not recommend after the experience my family had. Some nice girls were working the front and my family were the first customers to walk into the store. After we arrived as we were deciding on our flavors a rush of about 3 other families entered. Admittedly it was busy, but it was manageable. A woman who seemed to be the owner of the establishment came out to help with the rush, and was visibly agitated by the number of people in the store. Trying to control the crowds she started to sternly tell my family to move to the side and one of the girls would help us. She then proceeded to make the other girl working help us as well. This created a scuffle when trying to pay as she didn’t follow her own ordering system and we had told them 3 times that our group was paying together, pointing at the individuals in my party. The owner helped my mother (now 3 people helping us) and while she was scooping my mothers ice cream she told my family that we could sit inside and didn’t have to wear our masks. When she initially entered the front area she was wearing a mask but throughout our time in the establishment she repeatedly took it on and off, touching her face without washing her hands before going back to serving ice cream. After scooping my moms single sized cone she handed the cone to her with a scoop the size of a kiddie cone. We went to checkout and myself as well as my sibling waited in the store for my mother to pay. The owner turned to us and told us to leave the establishment as she had already served us. Her tone was not polite and was a borderline yell. This was confusing as she previously told us it was ok for us to sit inside. The interaction was off putting at best as I didn’t appreciate as a paying customer being forced out of the store and having to leave my mother alone when we were just paying and then leaving. The other girls at the counter were very nice but the woman from the back was rude and aggressive to customers and was extremely off putting. Finally, to top off the experience the tiny cone my mother was served had a black hair in it. No one in our family has dark hair. I hope this review provides an honest look into Glen Erin Baskin Robbins on a busy night. The entire experience was honestly anxiety producing and I don’t think I’ll be returning. Honorable Mentions to the Experience: my dad was not asked if he wanted a cup or a cone, after paying my mom wasn’t given a receipt, and we weren’t given any napkins

I asked for three ice creams to bring home. The young attendant says she doesn't know " how that's going to work". Proceed to place all three onto a paper plate with holes in it. I ask again about cups to place them upside down; I'm ignored. I pay for the ice cream, reiterate I need cups. She says "I need to charge extra for that". I ask her why she didn't mention that before I paid. As I'm walking out, I hear another coworker tell her they can do that for take out orders. But instead of calling me back, or interjecting mid transaction, they just let me walk out. Garbage customer service. Penny pinching cheapness from an underage employee with no reason to make up policies on the spot.