Baskin-Robbins
4/5
★
based on 8 reviews
Contact Baskin-Robbins
| Address : | 1327 Marine Dr, North Vancouver, BC V7P 3E5, Canada |
| Phone : | 📞 +9877 |
| Website : | http://www.baskinrobbins.ca/ |
| Categories : | |
| City : | P |
| Description : | Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt. |
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Andrew Le Patourel on Google
★ ★ ★ ★ ★ Ordered a simple cake for my wife’s birthday and the icing had fallen off before I even picked it up. I mentioned it to the only staffer in the store on a Saturday morning (15 yr old behind the till, not her fault she just gets stuck dealing with unhappy customers) she was unable to fix it not being one of their cake makers. Un-acceptable way to present your wares, and no recourse at the time. I’m not going back.
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Gillahad on Google
★ ★ ★ ★ ★ Fantastic dessert destination! The staff were polite and helpful. The selection of flavors was extensive. They even had three different chocolate choices to choose from - my go-to for ice cream. We will definitely be going again!
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Randall “Ranbo” Alexander on Google
★ ★ ★ ★ ★ Although the ice cream is good and only because it's provided by corporate, the service provided by the manager was horrible after notifying him that dogs were not allowed in the restaurant, He just ignored me. So I filed a complaint with Vancouver Coastal Health. I was ignored when I first came in so the manager could continue training the new staff member on making a Milkshake. I had to wave at them to get their attention and even then they seemed annoyed. I will drive up the road to the next location.
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Lisa Stewart on Google
★ ★ ★ ★ ★ I have been to this store many times over the years but this visit was awesome. The store was very neat and clean. We were the only ones there at that moment so we had a few minutes to taste things before having to make our final choice. The young lady that was working was very friendly and informative as I asked her a few questions. My girls did build your own sundaes which was super fun and a good price I thought at $3.99 . My husband had a scoop of Rum Raisin...total Old Dad flavour...made me laugh. Me..tried and true Chocolate Mousse Royal...I have been addicted to it for years.
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Ann Van on Google
★ ★ ★ ★ ★ I ordered a banter cake from their website for my son to mark a special occasion. I was very disappointed when picked it up. The decoration was infantile, as if a child had done it and to me it looked so cheap, certainly not a cake worth $59.99 I called the company and complained, they passed the complaint to the manager in North Van. He-James, called, I was super nice and at that point completely downplayed it, he said he'll give an in store credit, he'll send a card. Out of curiosity I asked how much for? He said $10-15 that Cheap!!! I said at least $20 i was shocked. Then he says he'll have to run it by their company, which is nonsense cause a manager can decide to make it up to the customer even for the whole amount that was paid. To this date I haven't received anything. It takes 2 days for mail to get from someone in north Van. It's been over a week. Poor customer service. In addition, the woman that served me was rude. I won't return here, not recommend it.
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Irina M on Google
★ ★ ★ ★ ★ The cake on the website and real one differ so much.... unfortunately. I think you should show REAL PHOTO in advance... because your cake are not cheap and people count on you when preparing a holiday :( First photo below is a real cake, the second one from the website.
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Adrian Lee on Google
★ ★ ★ ★ ★ Nice, friendly service. Ice cream was tasty. Had a sundae and a single cone. Sundae was nicely prepared and my daughter really liked it. Located next to the ICBC Licensing Centre. Plentiful parking.
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Vero Vero on Google
★ ★ ★ ★ ★ Coming here always replays my childhood memory, especially the mint chocolate chip flavor. Today was my birthday and once again I wanted to taste something that I know very well. Although Baskin-Robbins in Canada seems different from ones in Korea. But still, I love visiting here. I wish there would be more Baskin-Robbins franchise in Canada.
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