Bain Dépôt Lachenaie (Terrebonne)
4.1/5
★
based on 8 reviews
Contact Bain Dépôt Lachenaie (Terrebonne)
| Address : | 1236 Rue Yves-Blais, Terrebonne, Quebec J6V 1P7, Canada |
| Phone : | 📞 +8 |
| Website : | https://www.baindepot.com/ |
| Categories : | |
| City : | V |
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Lyne Lapostolle on Google
★ ★ ★ ★ ★ Wow quel service après vente!! Merci à Fannie de bain dépôt lachenaie pour sa dévotion, sa gentillesse et son efficacité.
 Wow what after sales service!! Thanks to Fannie de bain depot lachenaie for her devotion, kindness and efficiency.
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Martine Bélanger on Google
★ ★ ★ ★ ★ N acheter pas la ...c est dommage car bonne qualiter des materiaux sauf que aucun service apres vente..on nous niese depuis 2mois on retarde la date et retarde de semaine en semaines...ouf et ne nous avise pas c est nous qui devons toujours aller la bas voir si nos armoires sont arriver...c est la derniere fois pour nous
Don't buy it... it's a shame because the materials are good quality except that no after-sales service.. we've been denied for 2 months, we're delaying the date and delaying it from week to week... phew and don't let us know it's us who always have to go down there to see if our cabinets have arrived... it's the last time for us
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Johanne Cooke on Google
★ ★ ★ ★ ★ Bon produit!
Très mauvais service après vente! Aucune infos pour savoir comment installer une base de douche. Service à la clientèle de Bain dépôt inexistant! Très décevant!
P.S. Les instructions sont de même nature qu’un plan Ikéa mais en pire! Je me ferai un plaisir d’ajouter une photo lors de mon retour à la maison.
De plus, jamais que le vendeur au magasin nous a spécifié qu’on devait faire affaire avec un installateur, bien au contraire, il nous encourageait à le faire nous même. Et il nous réfère ensuite à votre supposé service à la clientèle pour se faire aider. Toujours facile de vous cacher derrière un....bien désolé des inconvénients....et de laisser tomber le client!
Good product!
Very bad after sales service! No info on how to install a shower base. Bain's customer service deposit non-existent! Very disappointing!
P.S. The instructions are of the same nature as an Ikea plan but worse! I'll be happy to add a photo when I get home.
In addition, the salesperson at the store never told us that we had to do business with an installer, on the contrary, he encouraged us to do it ourselves. And he then refers us to your supposed customer service department for help. Always easy to hide behind a .... sorry for the inconvenience .... and let the customer down!
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Marie-Eve Gauvin on Google
★ ★ ★ ★ ★ Service exceptionnel de la part de Fannie! Super professionnelle, à l’écoute et bien informée des produits. J’ai reçu de bons conseils ainsi qu’un très bon service après vente. Je recommande!
Exceptional service from Fannie! Super professional, attentive and knowledgeable about the products. I received good advice as well as very good after-sales service. I recommend!
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Atalide Messina on Google
★ ★ ★ ★ ★ Very clean and helpful staff. Not many choices of styles. Shower kits very limited.
All in all wasn't what we needed but might be for others.
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Steven Murphy on Google
★ ★ ★ ★ ★ I would highly recommend this store their friendly, qualified staff provided me an excellent service witch made my hole shopping there great
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kostas tzikalagias on Google
★ ★ ★ ★ ★ Baught a new vanity and bathtub, the representative working there (Simon) came
to see me the moment I walked in, took the time to listen to what I needed and then advised me in detail about buying the right products in accordance to my needs.
Highly recommend this place for anyone that needs some guidance into building their dream washrooms and wanting to get a great service before and after their purchase.
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Kahina La on Google
★ ★ ★ ★ ★ I had a great experience at Bain Dépot Lachenaie. Courteous service by Simon. He was attentive to my needs and masters perfectly his products. High quality products, great customer service goes to great lengths to ensure 100% satisfaction. Simon Chevalier Bourbonniere and his team are fantastic!
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