B&C Victoria

Name: B&C Victoria
Address: 1323 Government St, Victoria, BC V8W 1Y9, Canada, W, Canada

3.7/5 ★ based on 8 reviews

Contact B&C Victoria

Address :	1323 Government St, Victoria, BC V8W 1Y9, Canada
Phone :	📞 +87
Website :	https://www.boisetcuir.com/pages/victoria
Categories :	Lighting store , Rug store , Furniture store , Furniture accessories ,
City :	W

1323 Government St, Victoria, BC V8W 1Y9, Canada

Best Furniture store in Canada

A	Ava Heydarpour on Google ★ ★ ★ ★ ★ Warning! This place has good furniture but terrible customer service. My husband and I bought a dining table, 4 chairs and a ceiling light from the downtown Victoria, BC store. After a few days, since we did not hear from the delivery people, we went back to the store. The two girls told us that they forgot to ask for our address!!! We also realized that there was a huge crack in the table (one wood in the lower frame was completely broken!!!). The girls said the price was lowered because of the broken wood. They finally accepted to give $100 discount for the broken part, but we still felt they had not been completely honest with us because they did not disclose that the table was broken at the time of purchase. We received the furniture but the colour of the ceiling light didn't really match our dining room decoration. We called them and asked if we could exchange it with a different ceiling light of the same or higher value. The person on the phone (one of the girls) responded in a cold and impolite way that they were not accepting any exchanges under any circumstances due to policy. The strict return/exchange policy was not disclosed at the time of purchase.
K	Kirsty S on Google ★ ★ ★ ★ ★ LOVE love love this store!!! The pieces are totally unique and gorgeous. Quality of the items was the best I've seen anywhere. Would stand the test of time. Definitely all of the items I saw in the store would prompt conversation with guests! Love that a lot of the furniture is made from reclaimed wood. Absolutely love their chandeliers. Staff was very helpful. I was assisted by "Sawyer", who had some great ideas about colour and texture, how to display items. She listened to the sort of look I like and pointed out pieces that would fit with the atmosphere I am trying to create in my space. My daughter bought me a beautiful candle from the store for my birthday (after I had been raving about the store!), The candle sits inside a round concrete container, very unique, and it smells amazing when I burn it. It has lasted much longer than other candles I have. Also love their room spray, "Original Room Spray", the name doesn't adequately describe the scent - which reminded me of being in Paris for some reason! Wonderful experience all round, highly recommend dropping in to check things out.
C	Cat Kennedy on Google ★ ★ ★ ★ ★ I love everything about this store. The staff is incredible. The service was on point. The products were beautifully displayed. I am still happy with my purchases and will continue to support this business. A hidden gem.
W	Wyatt Anderson on Google ★ ★ ★ ★ ★ We had to order a fair amount of furniture within a very specific time period during Covid and supply chain issues. With the help of Sandy we were able to accomplish that task with ease. Sandy was amazing, she kept us informed throughout the whole process, emailed and called with updates and went above and beyond what was expected. I can not thank her enough for all her help. I will shop again here in the future because of her.
C	Charleen Moses on Google ★ ★ ★ ★ ★ I bought the Avalon oval dining table but the colour is off from the rest of my furniture. It's a beautiful table but in order to return I have to pay a hefty shipping fee. I'm selling on Facebook Marketplace! :) Located in British Columbia
A	Ammen Dhillon on Google ★ ★ ★ ★ ★ I can’t speak to their quality as the products ordered didn’t arrive. I understand the shipment issues right now. The concern is their staff providing false timelines, each email update just keeps pushing out the date - indefinitely? The customer service number goes to some personal voicemail. I cannot find someone to speak to to consider my options or to just cancel the order. If you are up for a gamble and don’t care about delivery dates then maybe they are for you.
C	Christina Li on Google ★ ★ ★ ★ ★ We bought basically all house furniture from them. Bed, side table, dining table, all dining chairs, lights…. I love the look of the furnitures, made my home beautiful. Big thanks for Sandy! Gave us updates often while we are waiting for the delivery. It took us almost 4 months to get the bed. However, Sandy kept us informed all the time, made things much easier. Strongly recommend ?
G	Geoff Wong on Google ★ ★ ★ ★ ★ Both Logan and Sandy are very attentive during the entire sales process. Logan provided all the specs and price I required to cross compare products. Due to some delivery and product issues, they were quick to follow up and resolve as per schedule requirements. Needless to say the furniture designs look and feel amazing! Will definitely shop there again!