Aurora Eye Care
4.6/5
★
based on 8 reviews
Contact Aurora Eye Care
| Address : | 9920 92 St, Grande Prairie, AB T8X 0E7, Canada |
| Phone : | 📞 +78 |
| Website : | http://www.auroraeyecare.ca/ |
| Categories : | |
| City : | X |
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catering by Leigh on Google
★ ★ ★ ★ ★ My husband & I saw Dr. Vuong for our regular eye exam. He must be the happiest optometrist ever! It shows he truly loves his work, so friendly, cheerful, thorough, like another review said, haven't laughed so much during an exam before! He was truly a delight! And then we met with Linda to get our glasses figured out. She was also kind, very patient, friendly, knew her stuff. The whole experience at Aurora was so positive, it actually made our day! We left happy, almost excited about the experience & will always go to Aurora for our eye care needs. We had strayed from them once before just to see what a different place (FYI) was like & it was a horrible mistake! I ended up back at Aurora for glasses at the end of it. Always go Aurora!!! You will be treated well!!! (Plus they give chocolate...need I say more?)
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Justin Kerfont on Google
★ ★ ★ ★ ★ Amazing service here! I lost a lense screw and my lense kept popping out, so I stopped in randomly and asked if they could fix it. They didn't even ask me if I was an existing customer (I bought my glasses here a year prior), they just took them, replaced the screw with a better-than-stock screw, CLEANED them for me and even tightened up the loose screws on the arms, too. I asked them how much I owed and they said absolutely nothing and wished me a great day. Cannot recommend their services and products enough.
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Megan Stanton on Google
★ ★ ★ ★ ★ Besides the fact that I took off work and drove an hour and 45 mins to an appt where they decided they can’t help me once I was there..I now have to order and drive here to pick up new glasses every month or so. Hopefully I can in advance at least as I don’t like wearing glasses with half the color off of them. Honestly very disappointed and upset as I feel I wasted my money here in the first place let alone driving here for no reason, some people can’t afford the money or time for that.
(This is my second pair of glasses here, made an appointment to look at similar frame because I like my glasses but the entire top of the frame of the pair I have keep chipping and literally falling off even without touching them! They have reordered me entire new pair of them twice now and the last time they only lasted just about a month. I have the warranty for them, and they say the glasses are faulty. But since I’m about 5 months into my warranty they will only keep ordering me new ones of the same glasses. And now my only option is to keep reordering new ones, assuming every month or so as I cannot afford an entire new pair as these ones were already super expensive for me.)
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Kriss Cody (SilentStormSociety) on Google
★ ★ ★ ★ ★ The customer service is always phenomenal and out of this world! I have zero complaints when it comes to staff and operations. Dr. Chrenek was very knowledgeable, funny, and listened to all my concerns. I felt 'heard,' and that was great. Also, my optician, Joanna, was one of THE MOST personable and kindest sales reps I have ever come across. Gold stars all around!
I DO wish the product line was a bit more broad. I haven't been happy with the selection of frames the past few years. I keep ending up either settling for frames I'm not crazy about or reusing old pairs. I just want some black framed rectangles! But that's okay. The customer service alone will always keep me going back here and recommending this place to friends and family.
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Victorias Attic on Google
★ ★ ★ ★ ★ Always love supporting business that supports ours. We like seeing Dr. Giles as she is thorough & explains what is she is doing all the time. Felicia helped us pick out our glasses & wow! She was awesome, if we looked at it, she said you should try it. We got to try on as much as we wanted and ended up buying more than one pair! They had a good selection of glasses and also had their sunglasses on sale!
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Shaun W on Google
★ ★ ★ ★ ★ Both Dr Charlotte and Joanna were awesome in finding a solution to my eyes changing in less than two years. I truly Appreciate their efforts. Thank you.
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Stephaine Frazer on Google
★ ★ ★ ★ ★ Great client care from the ladies out front helping out with glasses to the eye doctor. I've never felt so well looked after by the eye doctor. He was willing to show me information and explain lots. Hats off to all of you.
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Julie Pravitz on Google
★ ★ ★ ★ ★ Such a wonderful clinic where every single employee is courteous, professional, helpful and kind. They are extremely knowledgeable and go above and beyond in caring for their patients.
My 9 year old son also started vision therapy with Kaylee, a vision therapist at the clinic. She couldn't be better and my son is already improving after his first set of appointments. Can't recommend this clinic enough!
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