AspenClean

4.6/5 β˜… based on 8 reviews

Contact AspenClean

Address :

801 York Mills Rd #216a, North York, ON M3B 1X7, Canada

Phone : πŸ“ž +9
Website : https://www.aspenclean.com/pages/toronto-house-cleaning-maid-services
Categories :
City : B

801 York Mills Rd #216a, North York, ON M3B 1X7, Canada
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Belkys Martinez on Google

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Very Pleased with the cleaning service provided by the team they were on time and very professional, they did a deep clean of my entire house and left a fresh smell of Lavender ,, definitely going on a by weekly cleaning , 5 stars to team 4 !!!!!
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Mel oZ on Google

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I went for an inicial cleaning, me and my family love them so much that I requested a biweekly service, I recommended 100%, the team is very polite, friendly and professional I give them a five star, the products are completely organic and when I arrived my house had a precious smell of lavender !!!
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Kasmir V on Google

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Overpriced, not even close to worth it. $550 charged but can get the same quality of work done by other cleaners for $200. The man on one of the teams is a thief.
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Sarfaraz Patel on Google

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Lack of background check and honesty from some of their teams. We have used them for sometime however when certain items went missing in our house we had to cancel them. No one but Aspen has been in our house, so when a valuable item goes missing who else can it be. Lack of proper investigation after we complained.
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fauzia k on Google

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$500 for a cleaning and absolutely not worth the premium. We had to cancel them after 2 years because a wallet went missing right after their service. They've also broken kitchen items and shrugged it off. Bad attitudes, no greetings or smiles. They arrive late, sit in their cars for 10 min before the service and 15 min after. For a 2.75 hour service they only spend 2 hours in the house. They overcharge because of their uniforms, car and branded products but the service is not worth it. We had them in monthly for 2 years and so many things were missed, they don't clean on top of shelves or bookcases, they wipe with dirty cloths, bang their vacuums into walls, also see them sit in their car on the driveway for a good 10-15 min after the cleaning service so that whatever GPS tracker they use shows they were at our house for longer than the actual service. I absolutely wouldn't mind paying $500 for a service if it was worth it but it certainly isn't. Overall there are cleaners who provide the same level of service for a better price.
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Brian Berger on Google

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I was very disappointed with the service. Some of the cleaning was good but it lacked the wow factor. Main floor not mopped clean.crumbs still on floor. Dining room table had stain from breakfast not removed. Rest cleaning was just ok. Priced way too high. Cancelled any future cleaning
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Soliloquy Douglas on Google

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We hired Aspen Clean to do a "move-in clean". They came in on Tuesday and spent 3 hours in my empty, unfurnished, apartment and all they seemed to have cleaned was the inside of the oven. Half of the services offered in the move-in clean were not completed. The baseboards were not washed, the cupboards were not cleaned, the windowstills were not cleaned. There was dust and cobwebs everywhere. They even said they did not clean the bathroom because there's a couple of stairs between the bathroom and the rest of the apartment. I contacted the company and they offered to come do a free re-do of the clean. We agreed, and they came back on Wednesday and only spent 45 minutes cleaning. This time they at least cleaned the windowstills, but the baseboards and cupboards are still mostly untouched. The place does not look like it has been professionally cleaned. (The photos attached were after their "re-do"). They claim that everything they missed is permanent damage, but I am able to remove a significant portion of this "permanent damage" by simply rubbing my finger over it. Sure there is damage to the paint in some areas, but most of the dirt is just that, dirt. I wish I could upload the videos of me wiping away the baseboard dirt with my hands. I simply cannot fathom that this is a professional cleaning company. I could've done a better job by myself. They won't even offer a partial refund - I just wasted $600 to have to clean my apartment myself. They did offer 1 hour for free the next time we hire Aspen, but as I'm sure they know, we will not be hiring them again. Merry Christmas, I'm glad I get to spend my holidays cleaning our new place in preparation to move in.
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Phil Blanchard on Google

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We hired AspenClean to do a deep clean of our place, a small two story house. The team - Carla, Luz, and Tiare - did an amazing job and the place has never looked better. Should have hired them months ago!

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