Aplus School Services Ltd

I have consistently good experiences with the staff. They are always willing to go the extra mile.

I've had a very up and down relationship with this company in the last few years. While I was very lucky one year to have a wonderful young lady named Anika pick up my child , I've had more then my share of less then great drivers. One oriental driver who was SO miserable even my sons teachers complained about him, got to the point where I refused to let him drive my son. The last straw was one morning my son got into the cab in the morning cheerful and said "good morning" and this miserable driver actually snapped "be quiet!" at my son. I lost it. I pulled my son out of the cab and put the driver in his place and demanded a new driver. Then we were lucky to have Aniqua. Sadly she left after a year and the current driver I have mixed feelings about. She's nice at times but seems to ALWAYS be on her phone when she arrives texting etc. I would like to believe she doesn't do it while driving but it's unsettling at any rate. Another issue..twice at least we've been walking out the door a few minutes late (I have three small kids and getting my son ready to be out the door at 8:10 am is a challenge some days) and she's actually driven away leaving us without a ride to school! I understand she has a schedule but a 2 minute delay is no justification to simply drive off. It's rude and No driver in the past I've had has never, ever done that to me. It's created a strained relationship between us. Yet it's ok for her to show up 5-10 minutes late from time to time but if my kid is a minute late out the door she drives off even when she sees us walking out! We'll probably insist on a new company next year as even the dispatchers seem indifferent to concerns and in the past it's taken the intervention of the board to get resolution to issues. Bottom line is they are paid very well for this contract by the Board and should be treating the families of the children they transport with a bit more consideration and understanding. My child has a 30 minute drive to school every day and has to leave much earlier then most kids to go to school. Being 2-3 minutes late should not result in us being stranded. Office staff clearly allow this to happen so they should have some consideration too.

I just called the company today to complain about a reckless driver. He cut me off twice to get into the right lane and drove way over the speed limit with kids in the van! He’s lucky those were not my children he was transporting. He should be fired. How reckless can this guy be? Zero regard for the precious children he was transporting. Think twice before getting this company to transport your kids. The person I spoke with on the phone told me he was going to deal with it right away which is good but please ensure that your drivers are safe on the road for the sake of other drivers and their families and for the children who they are transporting.