Anytime Fitness

Wish I could give 0 stars. I hate this gym - save your money and go somewhere else.

I've had a very disappointing experience at this gym. First, I've tried to cancel my membership three times now, amd no one will return my calls or confirm cancellation -- I'm still getting charged bi-weekly. Anytime Fitness CS # says contact the individual franchise/gyms to cancel, meanwhile this gym doesn't return cancellations calls or emails. So that's great. Second, my fiancee did a 7-day free trial last January, and decided it wasn't for her, so returned the key fob. It has been over a year and she hasn't received her ~$50 deposit back. They know she returned it -- one trainer showed me the notes directly on her file, but they said, "since ownership/management has changed, the new owner is not responsible for it". What??!! You assume those risks and liabilities as a business owner when you buy or take over another person's business. You have the notes on file, too. Send a cheque or cash back to the customer, that rightfully returned their key fob as per YOUR policies. My suggestion is stay away from this location. I can't speak for any other Anytime Fitness locations. 2 stars, because trainers and staff are very nice and welcoming. Maybe they aren't given enough tools at their disposal for back-end workings.

Machines are missing pieces, and some machines like the pec fly have been broken for months. Staff is fine, but stuff being broken for a period of months is unacceptable. For what you pay, you don’t get much. If you’re looking for a gym, look elsewhere.

I have resisted posting this review. I go to this gym. It is conveniently close. But there are signs of declining care from ownership, not management, as equipment is left broken for extended periods of time, and they do not take COVID seriously and members health is at risk. Regarding COVID. the manager is overwhelmed and cannot fully enforce what are supposed to be MANDATORY rules - validation of vaccination, masking rules distancing etc. As this is a 24hr gym, there is ZERO oversight outside of normal business hours, and many non-conforming members are taking advantage of this, at the risk of others. I have reported multiple infractions, some repeat offenders, and there appears to be little effect. Signage is inconsistent (perhaps 2-3 small mask signs around the inside of the gym but nothing on the entrance door). I empathize with the manager who is clearly under-supported by ownership to enforce bylaw rules that are not being followed by a high majority of members. I have no idea if the people working out next to me without a mask and who do not wipe their equipment, are vaccinated or not. When discussed with management, i was told that all members were asked to provide proof- Except i have never received this notice and was never asked, and I've been a member for multiple years. I have to assume i am not the only one who has not received the emails. And now with a new variant, this becomes CRITICAL. I understand the pressures COVID put on businesses, and i empathize with any front line worker who has to enforce COVID rules in a city that has led the way in anti-vax/anti-mask sentiments since COVID started. Anytime fitness business model is not aligned with enforcing COVID rules due to no oversight after normal business hours. This is not an excuse. To make this a truly safe environment for EVERYONE, COVID rules must be followed without exception. A sign at the front door stating "you must show proof of vaccination" means nothing if they can come in and nobody is there to check it.

Good experience. Space isn't huge but I really like it. Worth a trial experience then a full one. The staff are nice and helpful. Welcoming environment. The self-paced class that you can give yourself with their technological interface is awesome. Highly recommend.

Not my usual club but I like this location. Decent machines and hasn't been super packed whenever I've gone.

Not a great gym there are other anytimes that are much better I have gone here a couple times and the same issues were still apparent the lack of towels on a Saturday morning the hole in the wall that haven’t been fixed in over a month or the missing weight increments on the machines the low pressure at the water fountain. While I know I am taller I do find the water fountain low and I would say even for most people. I’m not asking for much but these are some easy fixes. I’m just happy this is not my local gym.

Small small small and dusty. This is a small location, too small and parking horrible. Staff sit around and don’t do much, literally watch them on their phone opposed to helping or cleaning. Dust piles up and you can tell it’s not kept clean. Manager is very condescending as well, not to mention they sent a friend of mine to collections for quitting gym due to medical emergency despite doctors note. Beware of this location especially manager Christy. Also have fun emailing them if you need they never respond. .