Antoinette Bridal Boutique

Staff are great!! Very, very accommodating and they work extremely hard to make sure everyone from the bride to the flower girls are happy with their dresses. Couple things to know: if plus size, you pay an extra fee and alterations are not included on bridesmaids dresses. Adds $100 + to the price of the dress.

This was the first store I went to when shopping for a wedding dress. My mother and I were so excited. When we entered a woman (I believe to be either an owner or manager) walked over to us without smiling. She looked me up and down, obviously displeased with what she saw, and told us to follow her. We passed several dresses I wanted to stop and look at but she just glared and me and indicated I should keep following her. She led me to a handful of five or so dingy dresses that were twice my size. I was skeptical - they were the opposite of what I’d told her I was interested in, and very dirty - but agreed to try one on. I couldn’t keep it up. It was literally twice as big as me. She kept telling me it was the only thing that they had that would fit me (which wasn’t true...) and brushed off my request to try on the nicer dresses she had stocked. Maybe she thought we were poor? I don’t know why though because we were well-dressed, clean, polite, and definitely had money to spend. Also, not that it should matter, but contrary to how she acted I wasn’t very over weight. A bit chubby maybe, but no more than mid range in the dress sizes she had available. She was so rude I started to feel a bit emotional. At which point she walked away and didn’t talk to us again. Not even when we were leaving... We went to David’s Bridal and had a 10/10 experience. Were treated with kindness, given dresses in the appropriate size to try on, and purchased a beautiful dress. I wouldn’t recommend this dress shop to anyone. It definitely tainted the whole experience for us.

Great options of dresses both bridal and bridesmaid. Good prices and great job making alterations to the dresses. The only down side is communication. Needs to communicate a little better as to when I needed to pick up the bridesmaid dress as I drove an hour and a half to end up not having my dress ready. I tried to call in advance (called 3 times) to avoid this, but no one answered the phone... Other than that, great place!

Had the absolutely worst experience here approx for the purchase of 4 bridemaids dresses and alterations to a wedding dress. We ordered our dresses approximately 6 months prior to a wedding which got canceled and changed to a later date due to covid, so even more time to be prepared. After ordering was told our dresses were sitting in Toronto for a length of time with no communication to when we would recieve them prior to the wedding. Once received we made multiple appointments to get alterations completed. 2 weeks later to go pick up one of the dresses after a fitting, we show up, door is locked we called and called as it appeared closed during our scheduled pick up time. The owner ended up calling us back about 30 later and telling us to come in 1-2 hours.  So we went for lunch. When we got back and the alterations on the dress appear scrappy and done minutes prior to us returning to the store. No finished seams on the straps.. just cut and tac stitched. The Bra inserts she asked us to bring in was cut and placed with 8 tac stitches,the sides of the bra were cut and not pinned we ended up having to finish the job ourselves. I paid 60 dollars to have 10 stitches put into my dress. On top of the insane 100 dollar plus size fee for my dress. Yes, I get being a plus size women I do pay more for more fabric, but to announce it to everyone in the room I will be paying more (never a high amount more) based solely on my size was rude and inconsiderate to someone spending 400 dollars on a dress. Also our bride, didnt get her dress till the day before. Also lack of preparation on their part, they asked for it to picked up the day of the wedding... they had months to be prepared!! and once we got the dress there appeared to be seams were put into the dress that were specifically asked not to be put into the dress down the back. The boutique itself was pretty, the location was great as you could do brunch close-by while dress shopping. But if we had known the amount of headaches and disappointments we wouldve encountered by buying our dresses here and getting them altered, we wouldve travelled hours to go elsewhere. I do not recommend anyone use this boutique unless you are buying straight from the rack.

My mom, future mother in law, and I had the most wonderful wedding dress shopping experience at Antoinettes recently. Not only do they have stunning wedding gowns that are in a very reasonable price range, but we received impeccable service. Due to covid restrictions, we were able to have the entire store to ourselves for our appointment. We arrived a couple minutes early and she started working with us right away and did not rush our experience at all. Her attention was 100% invested with us the entire appointment. She let us select whatever gowns we wanted to try, and pulled other gowns that she knew would fit the description of what I was looking for. About halfway through my appointment, I knew I was going to choose between two dresses I had tried and fell in love in and I didn’t want to waste her time so I indicated I didn’t need to try any more dresses on. However, she encouraged me to try the rest of the gowns we had pulled on and to retry on my favorite gowns. I truly felt she was invested in making sure I felt 100% confident in my choice of gown and I didn’t feel rushed at all. She was so patient with us and just wonderful to work with. I had previously worked as a bridal consultant at David’s bridal and our experience was truly everything I hoped for. Needless to say I found the most beautiful gown for my wedding. It’s unlike any gown I have seen and it was truly a dream come true. I am just counting down the days until it arrives. Thank you antoinettes for such a lovely experience!

I purchased bridesmaid dresses from here for our wedding last year and also had alterations on my dress done here. The service was mediocre at best. On multiple occasions we arrived at the shop for our appointment to find the door locked and no one on site. We had to reschedule multiple times and continuously follow up to make sure things were on track with alterations. Our dresses were finally ready only a day or two before the wedding so some of my bridal party couldn't even try them on or get any more alterations done as we had no time left. The alterations job was also not done well. It's unfortunate as the shop has very nice wedding dresses with a good selection. However, I would not recommend getting any work done here as you will likely regret it.

Absolutely terrible business! I bought my wedding dress here and had them hem it. They hemmed it 3x and each time I went in for a fitting, it was still too long. The third time I picked it up a few days before my wedding and they made me sign a statement saying I was pleased with the alterations. It was still too long, but I had to take the dress as my wedding was that weekend. Sure enough I tripped going down the aisle and my foot went through my gown. When I called afterwards to complain, these terrible women had the audacity to accuse me of changing my shoes!!! They wouldnt give me a refund on the hemming because of the paper they MADE me sign so I could take my dress home. Avoid at all cost!

I had a good experience shopping here. The dresses she has cannot be beaten in peterborough, they are a higher quality and by gorgeous designers. I found her very helpful in looking for styles that might look good on me, she was also patient as I tried on alot of dresses! After a second appointment I found my beautiful dress and I could not be happier!