Alsco Uniforms

Name: Alsco Uniforms
Address: 5 W 4th Ave, Vancouver, BC V5Y 1G2, Canada, Y, Canada

2.9/5 ★ based on 8 reviews

Contact Alsco Uniforms

Address :	5 W 4th Ave, Vancouver, BC V5Y 1G2, Canada
Phone :	📞 +877
Website :	https://alsco.com/north-america/vancouver/
Categories :	Uniform store ,
City :	Y

5 W 4th Ave, Vancouver, BC V5Y 1G2, Canada

Best Uniform store in Canada

H	Hala Salameh on Google ★ ★ ★ ★ ★ Absolute worst customer service I have EVER EXPERIENCED. We have spoken with both GM and our regional Service Manager who both failed at fulfilling their contractual obligations. Our service manager did admit he was new to the job but failed to make any sort of connection or ramification to the mess his predecessor caused. Our contract stated we needed a certain amount of linens, but were provided with way more than the outlined contract and were charged almost triple or contract's agreement. The General Manager then failed to rectify the situation and had no viable solutions. Out contract was also altered after it was signed by both parties without or consent or permission. The rates were increased WITHOUT OUR KNOWLEDGE! We will NEVER utilize Alsco in any of our business or personal dealings again.
D	Deep Gidda on Google ★ ★ ★ ★ ★ Only this nice about these guys are their friendly drivers, company and admin are absolute garbage. They make you sign a three year contract and even try to auto-renew it themselves. I cant wait for my company to be out of the contract so we can get rid of these guys. Also, they charge you for random items never discussed prior.
E	Eddie C on Google ★ ★ ★ ★ ★ This place leaves a lot to be desired. Virtually every week there is a problem with our order. Their delivery drivers are super pleasant but rarely know what is going on. Their invoices are poorly itemised so it's hard to follow up with what they have or haven't delivered. It's probably just best to save yourself the bother and go with another company.
E	Eric Vanderway on Google ★ ★ ★ ★ ★ I've recently switched to Alsco Uniform and Linen and wanted to give them props for their great service. Our driver is really professional and always has a smile on his face. Rod goes out of his way to ensure that we have the uniforms and linens needed before a busy weekend. When I contact their office for anything - i get it right away. I wish all my restaurant services were this easy.
A	Antonio Cayonne on Google ★ ★ ★ ★ ★ We are new to using Alsco. We were previously with a large linen company that would not return phone calls, emails, or engage in any correspondence; whose bills were erroneous and often over-charged us AND didn't deliver anything close to what we ordered; who were rude; and who's quality standards dipped well below anything I think is acceptable. We switched to Alsco and made our values and requests clear, and have been met with nothing but upfront, honest, and consistent communication; with thoughtfulness and a willingness to correct any (small) errors; and with steps to go above and beyond what they are contracted to do for us. They have simply been a cut above. Reading the 1 star reviews, I'm actually confused as to how it's possible we are working with the same people. Our rep is Kathy. Their customer service and communication from drivers to reps and regional management has been efficient and responsive. We are early on in the agreement, but we hope that this level of involvement holds up. And we are pleased that our contract clearly outlines that retention is based on Alsco providing service in line with what they agreed to - it feels very equitable in that regard. At this point in our service agreement I would have no problem recommending Alsco.
I	Investing DD on Google ★ ★ ★ ★ ★ Unhappy with the service. Rips and tears never get repaired. Huge price increases every year.
R	Ruby E. on Google ★ ★ ★ ★ ★ The friendly drivers are the best part about this company. Unfortunately the billing department service isn't as great. Beware of over and erroneous charges that can take several phone calls to resolve. My office has been randomly charged for batteries although we only have linens & floor mats cleaned. There are also unannounced increases in prices and minimum charges regardless of the inventory submitted. Can't wait to get out of this contract.
D	Doughnut Love on Google ★ ★ ★ ★ ★ Just wanted to share how wonderful our Alsco driver Ernie is… actually he is our relief driver for the past while our regular driver Romillo is also fantastic. Super professional, he always goes above and beyond for our little shop. Just wanted to give him a shout out! All of our products have been of excellent quality - towels, mats, mops etc. Thank you so much! Keep up the good work. I would highly recommend.