All-Star Telescope

My review after ordering the Celestron AVX mount with 6" SCT: Good communication, very fast delivery. I found some rust on the counterweight and some smudges on the corrector plate of my 6" SCT, but that might've been caused in the celestron factory. Overall the equipment arrived in great condition, would buy from them again.

I called in order to set up a curb-side pick up and the couple that runs the store was absolutely a delight. They educated me and gave me all of the information in order to not have buyers remorse and directed me to a product that ended up being awesome. Hands down will always come back and order through them until they close shop! Support local, passionate enthusiasts!

This rating is strictly for customer service, as I have not yet purchased from them. I'll update this review after my purchase, to include not only the quality of thier services, but the availability and quality of their products. I contacted All-Star Telescope by phone, and was met by a friendly and welcoming voice. I spoke with a man named Ken, and he was thoroughly helpful in explaining things to me on a technical level. I didn't feel rushed, talking with him on the phone, even though I felt kind of bad taking up more of his time than I should have. After the phone call ended, I had more questions, which I asked via the website contact link. He not only remembered talking on the phone with me, but answered my questions promptly. Very professional and very helpful. The next part of my review will come after I've made the purchase in early February, just a week and a few days from now. (I hope Google let's me update my review....) ***EDIT*** After having made my purchase, my 5 star rating still stands. Very fast shipping, excellent quality product, and top notch communication. Will purchase from here again. Highly recommended!

Ken helped set me up with a great telescope package. The team at All-Star are awesome communicators and continue to help me via email through my setup questions. Shipping arrived a day early too! Thanks!

I had the pleasure of working with Ken recently to purchase a refractor and various accessories. He's a great guy to deal with. Ken was easy to talk to over the phone about what I was looking to purchase, and he was flexible with pricing in putting together the things I wanted. Shipping is free, and I'm very happy with the whole deal. All-Star Telescope is a good place to shop.

(Update, went back next day and had a great experience. Ended up picking up our 1st telescope (8" dobsonian) and am looking forward to getting started)

Went here because of a few factors. First, there is no local shop that carries good astrological optical equipment in Calagry. Second, there is no local shop that has associates that care, or are knowledgeable about astrological equipment other than the fact that they carry telescopes. Lastly, Amazon.ca is slow to ship on some of the nicer eyepieces/accessories that are available. It was a bit of a trek to get there but it was worth the drive. Located in the Didsbury area, on a little acreage lies this amazing shop. I got there a little earlier than anticipated before the store opened, but was greeted by Ken (the owner) in the lot. He said it was ok to wait, and was very courteous about it since the store is on his private property. I was ok with that as the property is quite peaceful and the views are very nice. They opened the shop a few minutes early to keep me from waiting too long, again, very courteous of them to do so. The store itself is a nondescript building off to the side of their charming home, and inside awaits a neatly organized showroom with nice pieces of equipment and accessories. You can see some of the bigger scopes available to truly get a feeling for the equipment. They have a great selection of telescopes, and a great array of eyepieces to choose from. I was intent on buying 2 eyepieces but as true enthusiasts, recommended that I only get one of them, as the other would more than likely not be useful for me. I really appreciated the honesty, making sure that I got the best item for my needs and budget, and not trying to oversell things. And even though they are a few dollars more than Amazon, the service, advice and experience of my visit justified the travel and price of the items bought. It's also nice to buy local whenever possible! In short, I will return to All Star Telescope, and also bring my kids who will love to see the big scopes, and likely to get some great advice from the staff too. Definitely recommend coming here for all your astronomy needs. Thanks again for the awesome hospitality and customer service!

Very enjoyable purchase. I came from Whitecourt to make the purchase. I got a 12 inch Dub Starfield. I made the drive because I did not want to pay for shipping costs, the customer service I got at the store definitely made that choice worth it. I was walk in with no contact Pryor. I’ll definitely be going back to buy eye pieces in the future.