Alice Embroidery - Leduc
4.5/5
★
based on 8 reviews
Alice Embroidery & Sportswear
Alice Embroidery has been providing commercial embroidery and monogramming services to businesses, clubs and associations in central and Northern Alberta for over 20 years. Alice provides promotional product branding tailored to each customer needs using techniques that include embroidery and heat transfers. Alice would like to invite you to review the information posted online. A representative is available during regular business hours to discuss your needs in detail.
Contact Alice Embroidery
| Address : | 5907 45 St #10, Leduc, AB T9E 7B3, Canada |
| Phone : | 📞 +78988 |
| Postal code : | 9 |
| Website : | http://www.aliceemb.ca/ |
| Categories : | |
| City : | E |
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urthchick on Google
★ ★ ★ ★ ★ Our company APE Canada ordered hockey jerseys with custom names and numbers on short notice. Morgan, Sean and Alice knocked it out of the park! The jerseys were exactly what we ordered, on time and the service was nothing short of outstanding. We will absolutely do business with Alice Embroidery again. Thank you guys!
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Henk Vogelaar on Google
★ ★ ★ ★ ★ Great business as they carry all your promo needs and will fit your budget. Jessica is great to deal with. They have their own in how embroidery machines.
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Cassandra Gregory on Google
★ ★ ★ ★ ★ This business is ridiculous. They ordered hoodies without an authorization or confirmation of an order. I gave no go ahead to order anything, signed no order form, no confirmation, no authorization - nothing. The man I spoke to then has the gall to threaten me and spread bad things about our business around town because I said I didn't like his customer service after he was constantly trying to prove me wrong that I ordered something. he couldn't even provide me with anything that had my name on it saying I ordered the hoodies after saying over and over that he would prove me wrong. He then goes on to say how he never get signatures from his customers because he does so many orders every year he doesn't need to. Well, maybe your business should start so that you can confirm with your customers what they ordered. Never have I experienced such horrible customer service. There was no offer to get to the bottom of what happened or see if a mistake was made somewhere, he went straight to trying to prove me wrong which is the opposite of customer service. I would advise not using this business
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Linda Scott on Google
★ ★ ★ ★ ★ Unless you deal directly with Alice, and only her, I wouldn't bother. Alice is great and ensure your order is to your liking and correct. The staff unfortunately does not have the same expectations. If there is a mistake with your quote or order, and you've dealt with the staff good luck getting it fixed. The staff will blame you and the owners side only with them, and you are the one who's wrong. The customer service is appalling, I am not sure they know what customer service is.
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Kelton Randy on Google
★ ★ ★ ★ ★ They took a last minute job for me and made sure it got done on time. The work was top notch, they gave me suggestions on my logos and the product colours so everything matched perfectly. I can’t recommend this place enough!
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Steven Henry on Google
★ ★ ★ ★ ★ I can’t say enough about this local gem. First off, the staff has been more then exceptional for getting my order to me even though it was needed short notice for a fund fundraiser. All of the team was pleasure to work with, I can’t thank them enough. Plus, there pricing was well below others I was quoted. Thank you Alice and team!
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Elle Elle on Google
★ ★ ★ ★ ★ Exception customer service, staff is amazing, friendly, and caring. Got my order to me even earlier then expected. Plus, they were the best prices in the area! Love the owners!
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Aidan on Google
★ ★ ★ ★ ★ I have nothing but great things to say about this location and it’s staff! Jessica has always kept in touch with anything I needed and was always done either earlier or on time. It really helps to ask as much as questions and details you need done just to make sure it’s all done the first time, just like anywhere you go. If there’s any mistake whatsoever, they will rectify and fix it for you as quick as possible.
Definitely referring this location to anyone in Leduc and area; fantastic service overall, friendly staff and will be my go-to!
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