Albern Coins & Foreign Exchange LTD - Calgary

3.4/5 β˜… based on 8 reviews

    
Our telephone hours of operation are:
Monday - Friday, 9:30 AM - 5:00 PM Mountain Standard Time.
Saturdays (Except Holiday Weekends), 11:00 AM - 4:00 PM Mountain Standard Time.
We are closed ALL Canadian Statutory and Civic Holidays, as well as Saturdays.










Contact Albern Coins & Foreign Exchange LTD

Address :

1615 Centre St N, Calgary, AB T2E 2S2, Canada

Phone : πŸ“ž +7898
Postal code : 2
Website : http://www.albern.com/
Categories :
City : E

1615 Centre St N, Calgary, AB T2E 2S2, Canada
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Darren Wlasichuk on Google

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I called Thursday regarding a few older Canadian coins & 1 older Canadian bill....I went into the business Friday morning....only had a few coins to check out.....I walk up to the counter & say good morning, how are you? The 50+ year old guy with glasses grunts & says ya....a younger guy with glasses is also minorly involved in the transaction.....he also behaved in the same manner..Also rudely advised me to do my homework when collecting older bills...Handed all of my coins & bill that was unwanted by them......I will never again frequent this business & will advise all I know including my 150 weekly dog customer's to never frequent this business.....If I could have given a 0 ....I thought customer service was to attract the customer to frequent the business again....? ...Also terrible parking available here if you can even find a spot anywhere, in my opinion, avoid this business @ all cost, even if you have to drive 10-20 kms to find Better Customer service ?
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Sandra Lovell on Google

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I took in a large amount of coins yesterday afternoon to Alberns. They called me back this morning to say that they had finished their assessment and made me a fair offer for all of the coins they were interested in. I found the staff helpful, professional, knowledgeable and friendly. I would definitely reccomend them to anyone looking for a coin dealer in Calgary.
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Jeddy on Google

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Always like buying from here when visiting from British Columbia. The margins are much lower than buying online from SilverGoldBull. I can pay for gas and a weekend at mid range hotel to come and still break even on the difference. Sells both RCM and Pamp Suisse.
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Sven Van wijk on Google

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Horrible place to go, threatening to keep gold hostage as well as ID. All becuase she never told us about a 75 dollar appraisal fee....which took less then 1 minute to do anyways. Testing gold with a drop is not a real appraisalin the first place, then she got rude so I told her I was going to phone the police becuase I told her it was stealing, then she got even ruder. Dialed 911 and she threw the stuff back to us and we left. Horrible people there, trying to scam other people.
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Northern Beadle on Google

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My go-to place for bullion purchases as online places, even those IN Calgary, charge $20+ for shipping. This past week I went to pick up a few SMLs before year end. Check their website and don't see any message about Low Inventory or Out Of Stock. I try calling to confirm holiday hours and check stock... never picked up the few times I tried, but confirmed open. Drive down, park, wait in line... then find out they don't have any left. Their website status is a joke.. if you're out of a product, tell us, especially if your business model is to not answer the phone most times. Was a disappointing experience to end of the year.
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Tiffany Petite on Google

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I have used the services of Albern Coins & Foreign exchange many times. I have found they have the best prices in town as well fair and competitive rates for purchasing and selling gold and metals. Yes, some staff are rude and very, very serious in their work. It creates a tense engagement if I am honest. Be prepared to bring ID and wait in line if it is at a busier time. The parking here is horrible which is what contributes to a 4/5 star.
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Veronique Dewilde on Google

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I have bought for years of this company and although they have the best prices and are IMO trustworthy, the staff is not pleasant to deal with.They seems not to care no0r have any empathy or anything. Don't understand why they have such unfriendly staff. But, their dealing are correct and very serious. Hence the 4 star.
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Chris Stannard on Google

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I've ordered a significant amount from this company in the past. Today I called and asked for an item and they said it was available. I immediately drove down to the store and arrived 15 minutes before they closed for lunch to pick up my items. No one was there at the door and when I finally got a hold of someone they said they were closed for lunch. I had already called about my order and told them I was on my way. I paid for parking and they wouldn't even let me pick up my item. To make matters worse then I asked the salesperson I spoke to for assistance he audibly groaned at me and told me about how I was impacting his lunch when it wasn't even their posted closing time yet. Very disappointed in the lack of assistance. I won't be shopping here again and would encourage others to give their business to someone who appreciates their customers.

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