NDAX - Canada's Top Crypto Trading Platform to Buy Bitcoin - Calgary

4.1/5 based on 8 reviews

About NDAX - Canada's Top Crypto Trading Platform to Buy Bitcoin

NDAX Wealth - OTC deskMake large trades through NDAX Wealth offering a personalized service with no price slippage.

Contact NDAX - Canada's Top Crypto Trading Platform to Buy Bitcoin

Address :

250 2 St SW Suite 1820, Calgary, AB T2P 0C1, Canada

Postal code : 2
Website : https://ndax.io/
Categories :
City : P

250 2 St SW Suite 1820, Calgary, AB T2P 0C1, Canada
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WALKING Cyborg on Google

Good fees for a new exchanges. Sometimes or often you will encounter problems with deposits or withdrawals, especially when you transfer great value assets. My experience was not really good at the beginning but the customer service seems to be improving. It is still take kind of long time 4 - 48 hours to resolve. Everything is fine with me till now. Team needs to work on that, making your system more stable is important if you want to become a big exchanges.
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Bradley Edwards on Google

NDAX has the best customer service. I have transferred money via e-transfer and wire transfer and I have always able to touch base with a real human instantly regarding status updates when I was nervous. Additionally, NDAX also has an amazing and clean user experience. I would highly recommend this platform to anyone interested in on-boarding FIAT and purchasing crypto. It is incredibly well-rounded. Cheers from Victoria, BC.
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Ken c on Google

My experience with NDAX has been the best the company has to offer. My issues have been taken care of and resolved by compliance officer Margarita G in the most satisfactory manner. Margarita was prompt, very helpful, very patient and in the most professional manner one can ask for. I cannot thank Margarita enough for all her superb technical knowledge and willingness to help to resolve all the issues. If I can give her a rating, she fully deserves a 11 over 10.
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Kal Thind on Google

I needed to contact NDAX a couple of weeks back and had a wonderful experience. It took a few back and forth emails to resolve the issue but the rep was understanding and willing to try other way to explain what needed to happen. At the end, I realized the issue was on my laptop and the rep had done everything possible to help. Thank you NDAX, my experiences dealing with your team have always been positive. Keep up the great work!
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Yonden Sherpa on Google

I received exceptional customer service from Belle, Justin, and especially Rob from the NDAX team for his extra help he went above and beyond. This was very quick and streamlined efficiently. Thank you again. I'm a raving fan of your guy's service; I use it both for my personal and business account! Highly recommend everyone to use NDAX.
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24K Visuals on Google

Worst exchange platform I’ve ever dealt with. I made a NDAX account early last month and was excited to use their platform because they promised fast and effective deposits that could be verified by using a personalized code. Since then it has been nothing but problems when deposit fiat into my account. I have two accounts set up that are attached, one is a business profile and another is a personal profile. Every time I try to make a deposit it gets sent in for further review making it impossible to get funds into your account when trying to make a time sensitive trade. Their IO is very flawed, when sending deposits there is no email verification on their side that confirms to you that your deposit has been received. Their compliance team takes hours and days on end to resolve deposit issues, and their live chat is surely nothing but a ‘ticket bot’ that does absolutely nothing. I’ve filed multiple complaints to their compliance team and still have not gotten an answer as to why all my deposits get sent in for further review. Their platform promises instant verification when using your personalized code - when sending a INTERAC E- Transfer, yet the application doesn’t seem to work. I’m absolutely disgusted in the efforts this exchange makes when it comes to ensuring customer satisfaction. I’ve missed out on multiple time sensitive trades.
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Fan Girl on Google

Been using this companies services for a little over 6 months and have ZERO complaints. They are very easy to get in touch with to resolve questions about their products and are very happy to help even us non-tech savvy users. Their app and web based platform is easy to understand and each has its own benefits. I look forward to my continued partnership with NDAX as there are few companies that cater to Canadians for these services and they are very good at what they do, and provide.
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Terek N on Google

I have dealt with international exchanges in the past and this exchange is the one I picked in Canada. First reason is because it is a Canadian exchange and I want to support our own and keep money in Canada but more over this Exchange is reliable, efficient and offer features the other exchanges in Canada do not. It is user friendly and can be used by both professional traders and new ones. The CEO is always responsive on Twitter with his clients and engages with them regularly and strives for continual improvement. I have been depositing funds on a monthly basis and the process through e transfer has been seamless. The bad reviews about this exchange could be from non professional traders whom have used the exchange at it's infancy, it is a fairly new exchange and they have improved their services substantially overtime. I will continue to use this exchange moving forward. Thank you NDAX !!!

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