Alarvac Systems Inc.

Home alarm system was installed without any delays. Impressive and ethical. High five guys!

Seem to have a good selection and knowledgeable information not just for vacuums but other home systems.

The CCTV camera security services proved very helpful for me to resolve some serious issues within my professional environment. Thanks Alarvac Systems!

I hired the services of Alarvac Systems for LED Lighting installation and low voltage maintenance. I made a great choice.

Opt for Alarvac Systems’ Central Vacuum services, they are best in class and pocket friendly. The representatives are very polite and helpful.

Disclaimer: I almost never write bad reviews (rarely write reviews in general). I didn’t even write a bad review on a company that caused my water pipes to burst. Summary: Improper communication, zero transparency, and a clearly egotistic company. Facts: - I call them for maintenance and it would be $150 for the service - Technician mentioned that the motor sounded off, but there were no error signs on the actual computer screen (it gets taken under warranty to be fixed) - Finally, he said he would “LEAVE” two bags (no mention of cost) - I get a call from my mum (Jul 25) telling me that the price is now $240 AND that the brush to the vacuum is missing: a.The second service call is the reason for the difference in price b.They insist the brush is in my house, and that I didn’t give it to the technician and that I should look for it in my house - Jul 26: a.They did have my brush and pole and the price is 390ish dollars (different from the initial $240) i.Bags are $25 each and a car cleaning kit ($70) ii. I agreed to pay for the first and second service call ($240) and the car kit my mum wanted ($70), returning the 2 bags (but keeping one free bag, net of 1 bag) b.They would have a private carrier come on Friday (didn't happen) - (Jul 30), I call them back: they missed the deadline and will come today - I find out I'm talking to the owner of the company and because of that I decided to talk about the issues i.He replies saying that he doesn’t understand and that the only thing he understands is that I do not want to pay for the bags ii.After a brief back and forth, he told me that there were two options 1.Do not pay them anything and never call them to service the vacuum again 2.Pay the amount owing and next time they will make special note to make sure any charges will be brought to my attention as soon as possible iv.I gave him two options of my own 1.Send someone to pick up the check I had already written the week before and apologize 2.I do not pay for the service not that I would have called them anyways vii.At the end of this, he responded that he would send someone to pick up the check UPDATE: roughly 1.5 weeks later (Aug 9) -I get a call from the company telling me that they have a driver nearby and if they can pick up the check then How I feel/my thoughts: - To insist that it didn’t happen and then to blame the customer and say they must have lost it or left it somewhere without checking to see if you have it is very rude and quite frankly super egotistic. Do you take your clients to be dumb? Even then I did not lash out at them and focus on that. I didn’t even ask for an apology, because I figured, people can make mistakes. - I can’t understand how “not mentioning something is free” means it costs money. That’s just illogical, when someone charges me $5 for a drink, I know I’m paying $5 for that drink. If someone leaves me a drink and doesn’t tell me it’s free but also doesn’t tell me how much it is. Why would I be ok with paying $5 later on. Of course, I need to agree on the price before agreeing to purchase something. - What the first person on the call told me was that the technician is usually very good at giving people the price. So maybe a simpler answer is that you’ve never had this problem before because you didn't mess it up. - When they didn't come Friday, I took the initiative to call them back on Monday to see how things were going and to inquire about the hand vacuum bottom. If I didn't want to pay, I really wouldn't have bothered. You, who didn’t come to pick it up, is accusing me of trying to not pay? Does not try to hear me out, and then tells me that I don’t have to pay but to never call them to ask for service? How egotistic do you need to be to think I’d ever try contacting your company do to anything? I would rather buy a new central vacuum system than to have to contact your company for anything, even if you offered it to me for free.

Few months back, I had installed home alarm monitoring from Alarvac. Good that I had approached them. Now I am tense free about the security of my home, even when I am not there. The company keep a complete check on what is going around my property. Thank you, once more!

For anyone who is based in Toronto should opt for Alarvac in order to install professional home security service at pocket friendly price. I had personally availed security camera installation service. I must say, they were fast and reliable in their work. The complete setting up was carried out by their technicians. I am so happy to have worked with them.