Airdrie Addiction & Mental Health Clinic - Airdrie
2.6/5
★
based on 8 reviews
About Airdrie Addiction & Mental Health Clinic
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Contact Airdrie Addiction & Mental Health Clinic
| Address : | 104 1 Ave NW, Airdrie, AB T4B 0R2, Canada |
| Phone : | 📞 +98878 |
| Postal code : | 4 |
| Website : | https://www.albertahealthservices.ca/findhealth/Service.aspx%3Fid%3D1015555%26serviceAtFacilityID%3D1038569 |
| Categories : | |
| City : | B |
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Savannah Speer on Google
★ ★ ★ ★ ★ |
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Evil Ness on Google
★ ★ ★ ★ ★ |
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brandon paris on Google
★ ★ ★ ★ ★ I really like this place a lot. I find their help extremely helpful and very professional.
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Debbie Daum on Google
★ ★ ★ ★ ★ The receptionist here is quite rude. 2 different occasions now, and I was always polite and respectful.
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Cody on Google
★ ★ ★ ★ ★ If you've been referred here, ask your doctor to refer you to someplace else. Incompetent and lazy psychiatrists who are only interested in getting you out of their office as quickly as possible. Not only did I have a horrible experience, but I know someone who was misdiagnosed by these people.
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Rhy Martin on Google
★ ★ ★ ★ ★ When I called the clinic to ask some questions about my appointment, the receptionist was extremely short and a bit rude to deal with. Not only was I made to feel like an inconvenience by asking questions, she had a very annoyed tone for most of the call, which was ended prematurely by the receptionist hanging up on me before I could ask anything else.
Considering the people who are calling this clinic are dealing with mental and emotional distress, it shocks me that a staff member would be so blatantly unprofessional in handling a phone call. I sincerely hope the counsellors treat their clients better than the front desk does.
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Haus Finch on Google
★ ★ ★ ★ ★ I was going to book here to get counseling but, nevermind. Whoever handles their phones is horribly rude and was pretty much rushing to get me off the line when I tried to book. She made me contact somewhere else without even hearing the fact that I had a referral. The lady on the phone gave me a number and no instructions on what to do and then when I tried to ask a question, she hung up on me mid-sentence.
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jaime messina on Google
★ ★ ★ ★ ★ terrible customer service. the lady on the phone today was so rude and wouldn't let me explain my situation and just hurried me off the phone. really need to make an appointment and they said I couldn't because we transferred therapists. we transferred therapists because she wasn't available for several months so decided to finally try someone else but wasn't told you could never go back to your actual therapist when they were available again!!!! needed someone to talk to while she was away so agreed to see someone new but we were never told it would be an ordeal to reschedule with our original person when available again. the lady on the phone was just like "we gave you the option to switch over so now you have to see if you can switch back and there is nothing we can do for you until the therapists look at the file etc"....at a place that deals with mental health the ladies on the phone should be way more understanding and patient and actually listen to your situation.
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