Action Interior Cabinet Refinishing & Renovating

From start to finish the Action Interior Cabinet Refinishing & Renovating kept us fully informed and up-to-date as the work progressed. They helped us plan the remodeling of our kitchen, made helpful suggestions and even sent us drawings that took our ideas and turned the them from conceptional to real. The various trades that did the work were professional, always on time, worked without supervision and they cleaned up before leaving. We are very pleased with the work, we love our new kitchen and highly recommend the excellent Action Interior team.

I would highly recommend staying away from Action interiors as many competitors have similar positive reviews. We based out choice on that and the estimated time of completion. The work completed, after much trial and error was good but (15 days over schedule). The communication and their business manners were abysmal, not showing up on days we confirmed resulting in lost wages (and cancelled appointments with other trades) to which they did not attempt to help solve until the following day. They did not respond to subsequent emails or answer phone calls. The tiling work done initially was extremely poor (see attached pictures) and when asked why they said our walls were uneven and that this was normal. They then attempted to fix some of the areas and grouted. When we communicated to them that the grout and finishing work was unacceptable, we were told that “they had fixed up worse in the past.” The grout had no finishing work and behind the stove and under the counter, they neglected to complete tiling. We had to bring in a separate tiling consultant to communicate how shoddy the work was, which resulted in them having to remove their work and start over, to which they wanted us to pay for extra labour and supplies. Throughout their work, they would leave off cuts all over the deck, boxes of destroyed tile for us to throw out and neglected to sweep up after themselves. In the end, the cupboards and the countertops looked good, and the work by a few of the individuals was lovely. Many were very polite and hard working. I say this with a significant caveat. Suzanne failed to inform me they had to reschedule one day leaving us with no plumber; she made no effort to help us figure this out. Every step of the way she treated us like children, not allowing us any say in hardware or fixtures… our tap does not turn entirely onto cold because the fixture picked hits the wall. I understand mistakes happen, and communication can break down from time to time, but this was continual disappointment after disappointment. We had to fight to get the work to a professional level. Going with Action Interior was a major mistake.

As a professional commercial interior designer myself, I am understandably picky when it comes to details, schedule and pricing. I found Action to be extremely professional and responsive and the quality of work was great. I have since learned that many of my colleagues in the field of design have also worked with Action - with success.

Samantha and the team refinished the cabinets for our kitchen. They were extremely polite and timely with the work that they did. Highly recommended and would definitely use them again.

Action Interiors did a fantastic job at our clients home in north Vancouver. This dated gourmet kitchen was updated with all new countertops, cabinetry painted, new lighting, interior painting and all new plumbing finishes. In two weeks the whole job was done. Action Interiors has an excellent team that has experience in all aspects of renovating. Their finishing work for spraying the cabinets was excellent. Our clients were so happy when they arrived home to a completely transformed Kitchen, living and powder room

Samantha and her team refinished our kitchen cabinets. They did an amazing job; it couldn't be more perfect. The work was done in a timely manner. All of the crew were knowledgeable and polite. We are very happy with the job and would use them again. We highly recommend them.

Our tired dark looking kitchen got a refresh and looks amazing. Samantha and her team were great. It’s refreshing to deal with a company that takes pride in its work and communicates clearly and shows up when they say they are going too. Highly recommended!

We contacted Action in February to renovate our laundry room and a bathroom. Samantha was excellent to work with. She brought samples of materials to us such that we never had to visit a showroom. She was very responsive if we had second thoughts on an issue. When work began, there were no long delays and communication about when workers were going to be onsite was excellent. The project was finished by the start of May so it was quick. This is probably not the least expensive way to go but it is a one stop design and contractor service and so is extremely user friendly.