A1 Medical Clinic

Had an 11:45 “appointment”, still no doctor at almost 1pm!!!! You’d be better off at a walk in!!

Micheal Hancock has been my family's doctor for years. Love him and the a1 medical clinic!

The wait times are always way too long. My appointment is consistently 4x shorter than the time I waited. It seems they prioritize driver medical over other types of appointments. Be prepared to be rescheduled and then wait and wait.

This is a great little clinic that could - with first-class, very professional and, at the same time, friendly service. From the front desk assistants Paulette and Taylor, to the pharmacist Fariba, and finally to the best physician I have ever had, dr Hancock, everyone is just fantastic. The 1:30 to 2:30 PM break may not be the best, but other than that it is a wonderful place. I know several female friends whose lives were saved by dr Hancock (they suffered from breast cancer, which he quickly discovered). I’d recommend this clinic to everybody. A few words about Dr Hancock, which are intended to balance unwise complaints concerning punctuality. To be perfectly fair, I agree he is not the most punctual GP out there, but: I have known Dr Michael Hancock for several decades, during which time he has been my physician of choice. In my opinion, he is the ultimate doctor-gentleman, a human being whose existence enriches mankind. Very big words - yet true. During these decades, he saved lives of several people very close to me and whose company I cherish because they are my friends - and I’d rather go first than attend their funerals. Extremely thorough in his routine, not only was Dr Hancock able to give correct diagnoses, he also made sure that the patients were quickly taken care of. When discovered early, cancer is curable and, as I said, there are quite a few people around who will attribute their survival to Dr Hancock’s professional routine and instinct (I have always said that great professionals must have intuition as well as learned skills). Although my case was not as dramatic as the ones I have so far spoken, I still probably owe an awful lot to Dr Hancock for he decided I should take several tests, one of which discovered cancerous cysts. I underwent treatment almost instantly and am now a healthy and very happy camper, all thanks to his immaculate attitude and approach. As a human being, Dr Michael Hancock is politeness and (English) charm incarnated. To me each visit at his office is a great learning experience because every time I see him, I learn something new about life, its challenges but also joys, about how to keep becoming a better person. In other words, I owe Dr Hancock an immense debt and I feel nothing but admiration, gratitude and friendship towards him. Additionally, his very warm, humane sense of humour is fantastic - I consider him a sage whose absolutely good nature manifests itself inequivocally in everything he does. Yes, sometimes he is late for his early appointments, but with two little children under his fatherly wings who would hold it against him?

Absolutely incompetent. Not only did I make an appointment for a driver's medical they cancelled on me in less than 3 hours of my appointment. Being 8 months pregnant it's hard enough getting around let alone having to come back into the clinic for Hancock to correct his error. On top of it all he tries delegating the blame onto me as if I made the clerical error and it's my problem. Will be reporting his office and methods of practice.

Dr Hancock has been our doctor for 18 yrs, he has a consistent personal positive bedside manner and treats everyone respectfully. The front end staff are always professional and ready to help in any ways possible. Weve moved around Alberta and always travel back to see him.

Made a appointment big mistake Arriving eight minutes early Worst experience ever went there for class one medical where i waited 40 minutes starting to pace and I bought a item The cashiers manager got mad at me getting me kicked out giving me my money back totally wasted a hour and a half Won’t be back either

My appointment with dr. Khan was supposed to be at 12 MD, it is1:17 p.m. and I am still waiting to call me to go in. The lady who is in front desk has not say any aplogy word, just said you are going to see doctor in a few minute but it was about half an hour before. It is my first and last time I am here. Never recommended.