A Mano

We had great expectations and hopes for this new addition to the village, with positive feedback from neighbours and friends, since the opening in the fall. Unfortunately we left very disappointed. I am not usually phased by delays, etc, but tonight, I left upset and could not eat my food, taking the paid meal to go, as soon as finally served, 2 hrs after being seated. Unfortunately when we vocalized our concerns over 1hr after ordering, the approach and result failed. We received our mains 1hr45min after order, no bump in kitchen priority, no refills on our requested drinks. Bad customer service management. If you wish to know more … read on. We tried to make a reservation for Saturday, but I was told no need that 5:45/6pm arrival should have lots of space. She was right, only about 7 tables seated at our arrival of 5:50pm. We ordered food right away with our drinks, since we had 2 kids with us (7,10), and requested their food with our apps. Unfortunately we still had no food at 7:10pm. The restaurant got busy quickly after 6:30pm. We asked our server what was up, as we saw tables that arrived/ordered after us with food, and were told we were bumped for other tables, and they apologized for this, and that our apps would be 10 minutes. We were offered coffee/tea and dessert if we stayed. We just wanted to eat the food ordered. Thankfully our kids’ food arrived at 7:25pm, shortly followed by our apps. Main courses arrived at 7:45pm; no expediting, no advancement, rather our orders appeared to enter the existing cue (didn’t help that we were seated near kitchen in full view). Our water was never refilled as requested and our 3rd drink order was never delivered d (happily not on final bill). I am not sure what went wrong for us, as the food that did arrive was delicious, and many were in/out before we were fed; but the service and client care management needs lots of work! I am sorry to say I won’t be back, as this experience was deeply disruptive and I will not be recommending the restaurant to family and friend visiting the area. Perhaps an earlier arrival would have been successful?

One of the best Italian restaurants I’ve ever been to, from service to the amazing food everything was on point. Their calmars were the best i have ever tasted, the carbonara is astonishing. Thank you a-mano for this beautiful experience.

This was the only place that reopened in the whole village during the power outage. I really appreciated it since we were looking for food and had no where to go. The service, food as well as the atmosphere were amazing ! Thank you

Great Italian food, plenty of space in the restaurant for a quick dinner. Nice wine selections in tap.

Great Italian Wine selection, friendly, clean, and welcoming. Great Pizza, Pasta, and Fish. Even the coffee and desserts were spot on.

I wanted to love this place SO MUCH. I know how hard it is to start a new place on the mountain. The rent and competition is high. A Trattoria in the middle of the mountain? It’s a great idea. However, being a local as and knowing this was replacing coco pazzo, I also had high expectations. The food was okay. The entree was good and the pasta dishes we shared were okay/good as well. Tremblant is the kind of place I don’t mind to spend more money on (in fact, I expect to).My suggestion would be to look at the supply chain a bit closer and increase those prices in the menu. Id rather pay 1.5x more and get better ingredients than what I ate. Your rent is high enough as it is, go get these premium ingredients. I hope you guys the best. Good luck! - Olivier

I chose this restaurant to celebrate my husband’s 40th birthday. They didn’t even acknowledge his birthday in any manner. The food was good: green salad, bruschetta, and carbonara. The latter had the yolk on top of the pasta for you to mix yourself. That’s not traditional but it tasted fine. The $20 5oz wine was a rip off and wouldn’t recommend. The waiter was attentive; no complaints there. For the amount of money we spent, $170 that includes tip, it was not worth it.

Our server was amazing. Full of personality and such a lovely person. The food was just ok, and I loved how interested she was in our feedback. If you’re planning on visiting, don’t sit near the kitchen. Watching the “manager” in his street clothes leaning on the plates was terrible. Took the experience down from a 3.5 star to a one star. He should know better. I’m not a complainer, but felt I had to say something.