A Cut Above
4.7/5
★
based on 8 reviews
Contact A Cut Above
| Address : | 979 Shoppers Row, Campbell River, BC V9W 2C4, Canada |
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| Phone : | 📞 +878 | ||||||||||||||
| Website : | https://website-5848291228959546998229-beautysalon.business.site/ | ||||||||||||||
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| City : | W |
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Sebastian Saez on Google
★ ★ ★ ★ ★ My family and I get all of out haircuts with Carol and her team. Absolutely amazing service, and great with kids. I highly recommend using their service
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Courtney Michl on Google
★ ★ ★ ★ ★ Clean with a friendly staff. Lots of products to choose from at a good price.
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April Robichaud on Google
★ ★ ★ ★ ★ Very poor experience involving management. They double booked the stylist we were booked in to see and then treated us very poorly when we arrived for our appts. Making out like us having been sick two weeks prior and no one having any symptoms any longer, and negative Covid tests on hand all around, had anything to do with it. They did not try to reach me to inform me that they had intention of canceling our appts. They just went ahead and double booked in a color for someone else with the stylist we wanted to see in our already booked appt slots, because they rake in more dough that way. I have worked in customer service all of my life, for almost forty years. What a terrible way to treat any customer. We (a family of four) will never darken their doorstep again after being treated so badly, and will be sure to share our experience with everyone we know.
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jenniffer henschel on Google
★ ★ ★ ★ ★ Anna was my hair dresser and she was great! It was my first time going here and it was a great experience. She was very friendly and did a great job, would definitely recommend?
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Trevor Neil on Google
★ ★ ★ ★ ★ They were very rude and hard to talk to. Wasn’t pleased with my haircut.
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Shelley Robinson on Google
★ ★ ★ ★ ★ I went in to see Anna for highlights. During the washing out and toning, she admitted that it went white and then she added a dark toner to counter it. I got a dark hair colour with very little variation of colour and no blond highlights along with some grey streaks. I was charged 150.00 for it. I went back to speak to the owner and ask for a refund. She sat me down in front a sunny mirror and said my hair looked beautiful. Both my husband and a waitress have said that it does not look right as he has seen me for years with proper blond highlights. Anna is a new hair stylist and should have owned up to the fact that she made a mistake instead of charging me the full price. She did not show me a mirror on my back hair to see it and I did not know the full extent of it until I got home. As a result, I returned to see if they could reimburse me before I left town, but they did not. I found it unethical and disappointing. More importantly, this young hair stylist tried to say it was my hair that was the issue and that it was colour resistant when no where in my life has that been the case in salons in the past. I hope that others are careful when working with this salon and stylist with regards to hair colour.
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Rich P on Google
★ ★ ★ ★ ★ Admittedly, usually just there for a very simple men's haircut / trim, but always met by friendly staff at the door. Never had to wait longer than a few minutes for my appointment, not that anyone would book a haircut when they're tight for time anyways?! Typically see Ellen or Sharlynn (sorry if I misspelled...) and always happy with the service and end result.
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Beth Kopac on Google
★ ★ ★ ★ ★ The salon has a professional yet laid back feel to it. My hairdresser was friendly and efficient at the same time gave me a fresh new trim and shaping to my hair. Thanks!
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