Westmount Gardens Long Term Care

Name: Westmount Gardens Long Term Care
Address: 590 Longworth Rd, London, ON N6K 4X9, Canada, K, Canada

3.5/5 ★ based on 8 reviews

Contact Westmount Gardens Long Term Care

Address :	590 Longworth Rd, London, ON N6K 4X9, Canada
Phone :	📞 +97
Website :	http://ltc.srgroup.ca/westmountgardens_london.htm
Categories :	Nursing home ,
City :	K

590 Longworth Rd, London, ON N6K 4X9, Canada

Best Nursing home in Canada

M	Mel Stokes on Google ★ ★ ★ ★ ★ Horrible staff!! They mock the residents insult them,eat their food and overall don't care about their wellbeing. Toxic environment other staff insult each other in ear shot of residents and family members. Residents go without care whenever there you can always hear other staff complaining the other shift hasn't done their job. I have first hand seen a resident tell a pew they had to go to the washroom their response:I'm to busy" and walks off only to be seen sitting at the nurses desk on their cell phone. Everytime I come there is always 2-3 psws sitting behind that desk! Stay clear of this place. I have no clue how they haven't been shut down by the ministry as they regularly doubt follow the residents Bill's of rights
D	Debbie Bell on Google ★ ★ ★ ★ ★ Generally clean, pleasant and well staffed with lots to do and good food served. I am impressed that residents are welcome at the desk , though the only time I’ve seen three PSWs.sitting there, as previously mentioned in reviews, is at report time. I wonder if some relatives know how the day really goes for staff? This is one of few homes I have seen that try to keep wandering residents from invading other residents’ bedrooms with innovative equipment ideas. I agree access to wifi there or computers for FaceTime would be a plus. Keep caring, staff, your residents notice!
C	Cindy Lucas on Google ★ ★ ★ ★ ★ Great communication with Angela and Angie, and excellent caring staff in the Lily Unit. My mother said the food is excellent and she is very happy there. I've heard they even have a small basketball court and bowling alley!
M	Mary Anne Van De Vooren on Google ★ ★ ★ ★ ★ Angela gave us a great tour of the facility. Nice clean pleasant home for residents. The gardens were beautiful and enjoyed by many while we were there. Lots of activities, menu offering two choices each meal looked good. Cafe area was well used by residents and family members. Staff very friendly. Thanks Angela for the informative tour.
S	Sunshine Taylor on Google ★ ★ ★ ★ ★ I LOVE Westmount Gardens and the staff there! My father is one of their most difficult patients as he is mobile and can be aggressive and the way they treat him is amazing. They are always in contact with me and so easy to work with. The food is good and they have so many services they offer for all kinds of needs. Thank you everyone at Westmount gardens!
A	A S on Google ★ ★ ★ ★ ★ My mom receives compassionate care from the wonderful caregivers. I like that this home is slightly overstaffed to what government regulations at set at. The staff is doing its best and is constantly trying to keep up with the needs of the residents. (note to self: petition to the government for more staff in nursing homes NOW and ....BEFORE I get to a nursing home :) ) There is a good variety of activities going on all the time. We love the two courtyards with beautiful landscaping and mature trees. I will mention that meals need more dark green vegetables and more variety in the menu. There also needs to be 2 to 3 more computers set up somewhere in the building now that the computer room has been dismantled to make a library ( Then I could have easier access to engage my mother in skype with her distant relatives, if there is internet access and show my mom emails sent to her from her sister in B.C.). Otherwise Westmount Gardens is a great nursing home for my mother.
S	Scott Killins on Google ★ ★ ★ ★ ★ Excellent Staff in the Daisy wing! My mother was admitted a year ago and she can't say enough good things about the people helping her. I am always welcomed day or night to visit, I feel at ease knowing my mother is living there. She is safe, comfortable and above all, Happy!! I feel blessed my mother resides at Westmount Gardens, it truly is a great place!!
N	Nicki Simms on Google ★ ★ ★ ★ ★ They treat mom with respect and very attentive to her needs. On the other hand when it comes to visiting her that is a different story. When I go up everything is fine, but when my husband comes to see her with me not so good. I call and make the appointment, no problem. When we get there they ask him for proof of the vaccines, which is on his cell phone. He has never been asked until today. He never brings his cell phone. It seems to me they change the policy when ever they want to. I will be calling administration on Monday.