Western Financial Group Inc. - Canada's Insurance Broker - Medicine Hat

3.5/5 β˜… based on 8 reviews

Western Financial Group | Medicine Hat 2 Street Insurance Broker - Westernfinancialgroup.ca

Trust your local Western Financial Group to find you the best price on car, truck, home, business, farm & life insurance. Find a broker in Medicine Hat, Alberta.

About Western Financial Group Inc. - Canada's Insurance Broker

Day in and day out, the interactions of our people are rooted in four guiding principles: Truthfulness, Fairness, Value and Loyalty.

For customers, that means honesty and accountability from your Western insurance experts; trust and loyalty; hard-earned knowledge of our business; and longstanding relationships with enduring value.

Founded in 1996 by now Senator Scott Tannas, the company’s history stretches back to 1905 with the creation of Hunt and Watt agencies in High River and its transformation into Hi-Alta agencies in 1950.

Western has been serving customers through good times and the challenges as well. Since those early days, Western, in all its forms, has crafted the insurance you need for the best value.

Western Financial Group is a subsidiary of Trimont Financial, a wholly-owned subsidiary of The Wawanesa Mutual Insurance Company.    

Contact Western Financial Group Inc. - Canada's Insurance Broker


459 2 St SE, Medicine Hat, AB T1A 0C4, Canada
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Amber Freeman on Google

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Horrible company to deal with!!! Didn’t inform us of our rate going up, and despite hard times they refuse to work out a plan with a family who need vehicles to get to and from work!! Sent one email saying the monthly payment was NSF (even though the money was there and we tried to prove it to them and they wouldn’t listen or even look) and that it would be taken out again within 5 business days and that payments would resume the next month on the day that was agreed upon. Then sent an email the next day saying our policy was cancelled unless we pay for the whole year upfront!!! And only gave one business day to come up with said money even though people work during the hours they are open. Even other insurance companies have said that this company is crooked in their policies and dealings with customers. Also had home insurance with them and paid in full only to have them come after us and hound us for months for an additional $20 because a mistake THEY made!!!!
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Cassidee Bungay on Google

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I dealt with Rai-lyn Chisholm and had an awesome experience, not only was she extremely easy to deal with, she had all the answers to my questions, worked around my busy work schedule and was very prompt with getting me all the information I needed! Best experience I've had while dealing with an insurance company, would advise anyone in need of insurance to go through her! Thank you again for your outstanding customer service!
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MultiScorpionhunter on Google

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I missed a payment and they said I had 4 days to come pay or my insurance would be canceled due to non payment when I showed up on day 4 because day 1 was Saturday day 2 Sunday and day 3 was a holiday they told me the deadline was at 12:01 am so it was already canceled and I would have to pay the rest of the year upfront in to keep coverage with them which was almost $2000..... so long story short it was a blessing in disguise because I found out I was waaaaay over paying anyway!! I went and got the same coverage I was getting with them for $124 a month and they where charging me $285 a month!! So if you are considering going to western financial please reconsider
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Beef The Chief (Beef The Chief) on Google

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I can’t thank and recommend Shelby at Western Financial when it came to finding a policy for my Japanese import car I had nothing but headache with 8 other brokerages. I called and got put through to Shelby who was excellent from start to finish, took time to get to know me and what I needed replied to emails very quickly and found me a policy 30% less than my next cheapest quote! Guys you’ve got a customer for life thank you again! If you need auto insurance don’t waste your time calling other brokers, call Shelby!
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Tiffany Lessard on Google

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Had my previous policy paid in jan for remaining policy time till may. They refused to refinance me which that's fine, quoted me a increase of 300 for the next year. There never had a accident or ticket or this last year. Talkes to agents 3 times and thought I cancelled it which is what one of their agents told me. Now i recieved a bill in the mail with them expecting me to pay a yr of insurance or to do a bunch of running around. Sadly disappointed with the customer service especially if connact with clients arent noted everytime theres a call in or notes from office meets considering this was right before covid isolation started.
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Blair Murray on Google

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I’ve been trying to get a quote for a commercial building and a commercial vehicle for over a month now. If you don’t want the business just say so. Why do you need to waste my time?
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Kimberlee Rockey on Google

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Absolutely blown away with how quick and easy it was to get a quote and policy written. Lisa Iverson took the time to make sure our coverage was what we needed and that we were happy. The fact that I live in Yellowknife and was able to get a policy with an Alberta company was very convenient. Thanks Lisa!
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Jesse Lee on Google

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Terrible communication between Danial and myself. Would take weeks to get answers and I’d recommend never to ask for transfer insurance from one car to another! They reported I had multiple defaults when not one was missed. Always kept saying I needed to pay a deposit or pay early after these so called defaults. After everything I called the insurance company Portage and asked for a broker change they hooked me up right away with spline and everything I wanted was done in 20 minutes not weeks. Very pleased to see not all brokers are they same Would not recommend this office

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