Wentworth-Halton X-Ray and Ultrasound Inc

The employee are quick professional helpful the place is always clean

Staff was friendly and efficient, getting in to my xray as a walk in took no time at all, getting through on the phone is not always easy

My experience here is mostly positive. Staff are helpful although can by no means be described as chatty or gregarious. I always have to wait a little but it would be much appreciated if they could tell you how long the expected wait was. The facility decor is so dated. No points lost for that because this is all business. Location is ideal inside the medical building in Stoney Creek.

Elle was absolutely AMAZING. I can't express how grateful I am to have had her as my technician. Very organized, welcoming, and clean. If I were able to request Elle every time, I would. It was my first time ever having to do anything like this and she walked me through EVERYTHING and was open and honest with all my questions. I can't say enough about how great my experience was, highly recommended... 5/5 stars, incredible staff.

Horrible horrible experience!! The receptionist there was so rude and inflexible.Firstly I was told that I don’t need the requisition for trans vaginal u/s and when I went to the branch without it.she said she won’t do it .I told her I was told you don’t need it and she made me feel as if I was lying!I said I’m coming from far away and arranged a baby sitter for my baby cuz this was so urgent and that’s the reason I came from Burlington but she won’t listen.I said I’ll send you as soon as I reach home but no way she’ll listen! This is a horrible attitude .They just don’t wanna work!Me and my husband both work for health care but we always accommodate patients.I didn’t ask her to do anything illegal and she kept on saying it’s illegal! Seriously?I’ll never go back again!And before all of this she said why were you sitting when you had an appointment at 8:15?I told her you were dealing with a patient that’s why I sat down till you finish but she was like no it was your appointment time .you should have come!! On to which I said you weee dealing why someone and I don’t find it polite to intervene or barge into someone.Arrghhhh!!!

If I could give a zero I would. Rude and inflexible. Staff needs training on personal skills and compassion. I will drive an hour to avoid this clinic.

My grandmother WHO IS ON OXYGEN was YELLED AT by your employees because she could not lay down with a mask, a visor and her oxygen tank. They refused to cooperate with her. She is an elderly lady. They refused to do her mammogram because she was late, when they called and confirmed the time twice. She arrived early and was disrespected by your workers. How disgusting for someone to treat an elderly patient on oxygen with such disregard and disrespect. You should be ashamed of yourselves!!! Learn to be better for the elderly. You are serving the community for the greater good NOT discriminating against old people. She wore her mask and a visor and your team was shaming her when she said if she layed down with a visor mask and her oxygen she would not be able to breathe properly. She has COPD and is technically exempt from you the mask mandate but still wore it for your team. However they said to her fix your mask OR LEAVE. They were rude for her entire appointment. DO BETTER or quit your job. How can you work in this industry and be such a disgrace to humanity? I cannot believe she experienced this from health “care” workers. Absolutely disgusting. What a waste of an appointment for an elderly woman to go in the dead of the winter to go to an appointment and be denied half of the services, shamed and embarrassed someone on oxygen. Now she has to reschedule an appointment because your staff is incompetent, rude, disgusting and discriminatory. I will be sending this same review to the city so they can investigate your team. Absolutely shameful! How dare you.

I had a very positive experience. It did not appear to be too busy during my appointment time (it was steady). The staff were friendly and accommodating. I typically feel rushed by receptionists in clinics and feel like they don’t care for pleasantries. These ladies on the other hand were so welcoming. There was also a girl who I believe was on a practicum who was so sweet.