Wellwise by Shoppers

4.5/5 β˜… based on 8 reviews

Contact Wellwise by Shoppers


448 Speers Rd, Oakville, ON L6K 2G3, Canada
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Jaspreet Sohi on Google

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I purchased a Biosone Overbed Table for my mother at a cost of $180.00 (including tax). The local location in Brampton did not have any in stock. The people were very polite and helpful at the store, that is the only reason I am giving the situation 3 stars. After driving back to Brampton, I went to assemble the table and found that there was absolutely no hardware in the box, one of the wheels was broken and one of the holes for a wheel was completely stripped. I called the store and spoke to Shelly. She told me that this had never happened before and all she could do was have me come back and purchase another table. Due to the Covid 19, they were not accepting any returns at the moment so that would mean a third trip to Oakville to get my refund. Not good enough, sorry. I had to take the base to a mechanic shop to rethread the wheel hole and they also had the hardware that I could purchase. This was my first purchase from Wellwise. Purchaser: Cathy A.
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Laura Barber on Google

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Im delighted on my service from Wellwise. David has been more than patient with me and my using of my CPAP machine. Much better service than Sleep Management.
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Pernille Jorgensen on Google

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After attending sleep clinic I went to follow up on doctor’s suggestion. I made an appointment and met David, registered respiratory technician at this location and he listened to my needs and had worked with my doctor previously. The care, attention and follow up I received was incredible. David even liaised and maintained communication with my doctor in order to make any necessary adjustments. Customer service and knowledge A++
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Nita Patel on Google

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After so long I have encountered great customer service! I can’t help myself, but to call out DAN FOR HIS EXCELLENT AND INCREDIBLE SERVICE!! I hope the manager reads this. He is truly a keeper and helped me with what I needed promptly and answered all my questions with ease. I’ve noticed many places have dropped in customer service, but this team was great! While shopping, I was able to hear Dan’s other co-worker also giving great customer service to her customers. Great environment! Thank you Dan!
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Abba Ji on Google

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Good place to get your medical supplies and mobility devices including wheelchairs, motorized carts and more. Helpful staff will explain your options and assist in finding items. Used to be called Shoppers Home Health but has recently undergone a rebranding and now operating as Wellwise. Plenty of parking at the back of the building as well as a customer entrance / exit located at the rear.
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David Abreu on Google

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Shelly, Shelly, Shelly outstanding customer service, she's been helping my mom and I for the past month. Kind and empathic with our situation. Recommend if you need assistance to come to this place and ask for Shelly she's awesome. Thia location is so nice and clean as well. :)
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john on Google

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I am posting this message to express my extreme gratitude and appreciation for all of the employees at Wellwise on Speers Road in Oakville. The friendliness and attention received is truly appreciated; of particular mention are Marion, Shelly and Dan. Given that my dealings have predominantly been with them concerning my needs and requirements, their patience, politeness and understanding is truly welcomed in helping to make the appropriate decision to meet my needs. Kindness, caring and compassion are valuable attributes when dealing with my health needs. I truly thank them for their help.
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S Illner on Google

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Wow! Stellar service from Marion and Shelley relating to my fatherβ€˜s Nexus walker. We bought the walker some months back but while in the States, the brake on his buggy broke. The distributor in the states was not helpful so when my dad came up to visit, Wellwise on Speers was amazing in getting the buggy fixed. Customer service and product knowledge are the best here. Thank you!

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