Wellwise by Shoppers

2.3/5 β˜… based on 8 reviews

About Wellwise by Shoppers

®/™ Trademarks of 911979 Alberta Ltd., used under license. PC Optimum™ is a trademark of Loblaws Inc. Used under license.

Advertised prices and products on this site may only be available at www.wellwise.ca. Prices, quantities and/or product selection may vary between stores and on-line. Online items marked as Online Exclusive are promotional prices only available through www.wellwise.ca.

The information presented on this website is designed for educational purposes only. You should not rely on any information on this site as a substitute for professional medical advice, diagnosis, treatment, or as a substitute for, professional counseling care. If you have any concerns or questions about your health, you should always consult with a physician or other healthcare professionals.

*Available online at wellwise.ca only. Complete an order on wellwise.ca valued at the specified amount or more before applicable taxes and after all other coupons and discounts are deducted and receive free shipping anywhere Canada Post offers its Baseline Expedited Service (the "Offer"). Lowering your order value, changing your delivery address and/or selecting a delivery service level other than Canada Post's Baseline Expedited Service may impact your eligibility to receive this Offer. Learn more about Canada Post's Expedited Service at https://www.canadapost.ca/. Offer subject to change without notice.

†Restrictions apply. Points cannot be collected or redeemed on any products or services for which government funding is provided. In addition, points cannot be collected on rentals, services, delivery and third-party gift cards. Other restrictions may apply, see in-store and terms and conditions for more details.

This site is intended solely for residence of Canada only.

Contact Wellwise by Shoppers


1400 Kingsway Unit 5, Greater Sudbury, ON P3B 0A3, Canada
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J rich on Google

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this place will not follow up with you they will lose your info. they do not know how to communicate clearly.
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R. Morin on Google

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As an ADP authorizer, I called to attempt to get information about their mobility specialist to see if Wellwise should be added to our ADP-approved vendor list. Reception was just not very helpful and was generally unclear. Please make contact with Source Rehabilitation in Sudbury if ADP applications and assessments are something that you are interested in pursuing. Thank you.
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Rob Rehill on Google

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My mother bought a mobility scooter here, and we were told (I was with her) that would keep her name on file if there were any problems or concerns. A couple of times when I called, they could not look it up with her name. Recently my mother had a problem with it not being able to move, it indicated a switch was in the wrong position. The switch was not in the wrong position. There solution, and a $65 bill later, "if it happens again, turn it off and back on again." They don't return phone calls on time. I suggest you find another place to do business.
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Rick Cayen on Google

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I'm trying to support this franchise but they are making it very difficult. Ordered cpap supplies May 30thand it is still not in and could not tell me when it would be.This item is a shelf item elsewhere. One of the problems is that " only the cpap associate can do the ordering." This is not my first purchase from there. My satisfaction at that time was probably a 2. Shame on me twice but definitely won't be a third.
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Claire Smith on Google

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I brought my sick father to your store to purchase a lift assist recliner. The salesman told us he didn't know anything about the chairs and said he'd get the manager. We waited for almost an hour, the salesman would periodically try to get the manager, but to no avail. I couldn't believe that we were in a store for medical supplies with a salesman who wasn't familiar with the products sold in store, and a manager who couldn't be bothered to tend to the customer. Should it be too much to ask that someone cater to us when we are there to purchase one of their products? We certainly felt like we were an inconvenience to them. We later found the same product at a different pharmacy (which had fabulous customer service!), and bought the product there. At the end of the day, it's not only the products you sell that matter, but how you treat the people buying them. You would do well to remember that going forward.
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Jalal Habhab on Google

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I dealt with Mariah throughout several visits. She was great, helped me a lot, and knows her job very well.
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PAULA PERONI on Google

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My husband has been trying to get his cpap updated and the store has had his prescription for over a month. He has been leaving a message at least once a week for 4 weeks and there has never been a response. No one ever answers the phone. No one returns calls. This is affecting his health and now mine. As I write this we still have heard nothing and will be going elsewhere. DONE!
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Sarah Scott on Google

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If I could give 0 stars I would. The associate I dealt with was rude and didn’t offer any help. I sent an email to the store manager after the experience and I was told in a phone call the next day that he β€œfinds it hard to believe the associate would ever act in that manner” and that β€œthere was a miscommunication on both ends” there was no miscommunication on my part. I had explained I needed a cpap mask replacement and I had my insurance number and the broken mask in hand. No suggestion was offered to help me. I was just told that I couldn’t be helped since the cpap specialist who was there when I came in the store, had just left. I will be filing a corporate complaint. Avoid this store.

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