Water Vision Pool & Spa's - Moose Jaw
3.9/5
★
based on 8 reviews
About Water Vision Pool & Spa's
Choosing the right Dealer can make all the difference to your experience, and we are here to help you navigate the waters! You’ll get amazing service before and after your purchase.
We pride ourselves on being trustworthy, and we offer the long-term service and water care advice that will make owning your Hot Tub or Pool a joy – not a hassle! Our goal is to make sure you and your family enjoy your new Hot Tub or Pool for years to come.
Contact Water Vision Pool & Spa's
| Address : | 432 High St W, Moose Jaw, SK S6H 1T3, Canada |
| Phone : | 📞 +979 |
| Postal code : | 6 |
| Website : | http://watervisionpoolandspas.ca/ |
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| City : | H |
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Robert Irvine on Google
★ ★ ★ ★ ★ What a great experience; its so nice to have a full service hot tub company selling Canadian made hot tubs in Moose Jaw.
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Ryan Dionne on Google
★ ★ ★ ★ ★ Great support/parts for hot tubs. Friendly staff. I bought my hot tub before they opened and they still service it for me.
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Jarvis DeBoice on Google
★ ★ ★ ★ ★ Lots of great product, knowledge owners and staff, fair prices, will be back again.
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Robert Hamilton on Google
★ ★ ★ ★ ★ I just stopped in for Chlorine and a filter. They seemed to be well stocked. Lots of tubs for sale and lots of parts and extras. Prices were high. Service was great - I was coming in from out of town and called ahead. The owner stayed open for me. I'd recommend it for all your hot tub needs.
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Liam Taylor (the wolf unkown) on Google
★ ★ ★ ★ ★ 2 months to get a pool. Once we got the pool they did not have our heater, ladder, and pump. They also charged an extra $500 for pump installation. I can not recommend water visions to a single decent human being.
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Katya Wenc on Google
★ ★ ★ ★ ★ The previous owners of our (new to us) home bought a spa from here, and just after taking over ownership in June, the tub started throwing errors. Calling them up, they said it was still under warranty and would be able to come out (to Regina) and look at it. That part of the customer service was good, though he didn't solve the issue, just cleared the error which came back. Then we got a bill in the mail...wasn't it under warranty?
When calling back, the guy on the phone said the warranty doesn't transfer to new owners. So why were we told it was under warranty? They knew we inherited the tub and were new to the care of them. This man then only thought he put us on hold to grab the guy who came out and did the service, at which point we heard him say, "These F****in' people think we do everything for free!"
This form of customer service is most likely why they are getting some very low and negative reviews. I will NOT be going back to them for any product or services. Good customer service is at the heart of any great company. I work in a customer service business. I am sorely disappointed.
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Tracey Isenor on Google
★ ★ ★ ★ ★ Owner has been completely dishonest with me regarding my hot tub.
When he came to my home he told me he would do the required repairs and might even have an interested buyer. He stated he would not want or require any extra pay if buyer came through him.
Once he got my tub in his shop, he proceeded to tell me he had a buyer and that he wanted to split MY profits 60/40.
He got extremely angry with me when I said that wouldn’t work for me and I was trying to sell on my own.
He refused to start up my tub before I took it out of shop.
He overcharged on the bill.
Had to go to BBB to report him. Whole story is on their website.
Got tub home and found out he did not disclose everything to me regarding what he did to tub. I had missing parts and he had removed a number of stickers from tub.
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Kristian Sjoberg on Google
★ ★ ★ ★ ★ Not just best place in Moose Jaw, but probably most pleasant and knowledgeable in all of Saskatchewan.
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