VitalAire Healthcare
4.3/5
★
based on 8 reviews
Contact VitalAire Healthcare
| Address : | 805 Sydney St Unit 5, Cornwall, ON K6H 3J7, Canada |
| Phone : | 📞 +98 |
| Website : | https://www.vitalaire.ca/find-oxygen-sleep-clinic/cornwall-cpap-supplies |
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| City : | H |
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Runner 19 on Google
★ ★ ★ ★ ★ Sometimes it’s difficult to get through via phone. When I visit the location Helen is very helpful and professional.It’s my second visit to the location after recently moving to the Area. I will certainly be returning in the future to purchase my CPAP supplies.
The direct billing is especially helpful. Overall it’s been an excellent experience.
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Melissa Larkin on Google
★ ★ ★ ★ ★ I was unlucky to be diagnosed with sleep apnea during covid 19 in the last couple of years so making headway with the sleep lab was hard but thanks to Helen and Jennifer I will have a follow up in a couple of weeks to get a finalized prescription to get my own machine. Also the ladies have been awesome to answer all of my questions (thanks for your patience!) :^) Always promptly returning my calls and helping me out when needed. Thanks again and all the best.
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Ian Stjohn on Google
★ ★ ★ ★ ★ Helen and Jennifer from VitalAire in Cornwall have been such a fantastic support for me for so many years when I was given a CPAP machine. 3 months ago I got COVID and spent 17 days in ICU. I almost died. When I was finally released from the hospital Jennifer from VItalAire was there at my home to bring the oxygen tank and explain to us how everything worked. She was so thorough and kind. At a time when we all were recovering from COVID we were able to call VitalAire and know that either Helen or Jennifer would be there to answer any questions and provide me with the best care possible. I wrote an article in the local news thanking everyone for helping me survive COVID where Helen and Jennifer were a big part of my recovery. We are truly thankful to have such amazing people.
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Lewis Morgulis on Google
★ ★ ★ ★ ★ Helen Forget at Vitalaire in Cornwall was amazing. I needed a part for my CPAP machine and she was able to help me out quickly. I cannot thank her enough and would highly recommend this store to anyone who needs CPAP supplies.
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Norm Noiles on Google
★ ★ ★ ★ ★ I was in a fix as my power cord for my CPAP machine was not working, one call to Helen and she immediately found a cord to replace mine. I had a power cord within the hour and back in service the same day. Thanks again for the quick service Helen, greatly appreciated.
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Sylvain Le Sieur on Google
★ ★ ★ ★ ★ Now that the pandemic has permitted me to review my other health issues I was able to go back to see these Fantastic people who really take care of you. Of course upon arrival we had to wait outside as the number of clients allowed inside is limited, yet it is a good sign that they are busy and although our wait was not that long the staff came out twice to advise us that it wouldn't be long, made me feel like I mattered. Once inside how wonderful to be not only listened to but heard, Mme Helen Forget listened patiently to my story and showed genuine interest and care about my situation and gave me all the proper information on how to proceed and answered all my questions. I have worked with the public for 37 years and this is what I call Excellence in Service, Genuine freiendly and attentive you leave and are already looking forward to meeting them again. Great job, you make these type of uncomfortable necessities less awkward and even pleasant. Thank you very much.
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Ryan Hains on Google
★ ★ ★ ★ ★ As a client who is on ODSP, there is a lot of protocols that need to happen before being issued my cpap supplies and distilled water. This process can take a bit longer then usual due to having to wait for approval, however Helen and Jen go above and beyond to make sure they minimized wait time on their end. It can get frustrating waiting for my supplies and making multiple phone calls to follow up (with ODSP) AND Jen and Helen make sure that
I get my supplies almost immediately after getting approval and they make the process as painless as possible. Plus they are super helpful and friendly.
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Joanne J Lamesse on Google
★ ★ ★ ★ ★ My friend started on oxygen and the cpap machine and I have been stressed with taking care of him. Helen Forget has been truly amazing with great support, a great listening ear and good explanation. I am forever grateful for the warmth and understanding from Helen.
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