Village Square Community Health Centre - Alberta Health Services - Calgary
3.1/5
★
based on 8 reviews
About Village Square Community Health Centre / Alberta Health Services
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Contact Village Square Community Health Centre / Alberta Health Services
| Address : | 2623 56 St NE, Calgary, AB T1Y 6E7, Canada |
| Phone : | 📞 +97 |
| Postal code : | 1 |
| Website : | https://www.albertahealthservices.ca/findhealth/Service.aspx%3Fid%3D1000870%26serviceAtFacilityID%3D1112171 |
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| City : | Y |
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Aisha Rana on Google
★ ★ ★ ★ ★ My kids are always scared coming here but as soon as we see the nurses and front desk staff makes us feel so much better, nurses are very professional and front staff are very friendly and approachable.
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Panhathida Chan on Google
★ ★ ★ ★ ★ The customer service for appointment booking so bad. I called them 2 months and a half before my baby vaccinations date, and she mentioned that if I’m not available on the date and hour she recommended, I need to wait until December and my baby vaccine due is October. Base on the way she spoke, I believe she’s lazy to check rather than no space available. So disappointed, stop using the option Book the appointment but the Receiptionist Order!
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Michelle San Gabriel on Google
★ ★ ★ ★ ★ Trying to rebook my 2 mos. old appointment for vaccination but the receptionist lectured me of not booking it ahead of time. I said rebook. Too late to figure out what i am trying to imply. And talked too fast before she can pull up the file. Disappointed.
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Sitara Naidu on Google
★ ★ ★ ★ ★ Staff at the front are always rude & so slow. Literally just got yelled at on the phone for not prebooking vaccines.They should be a little more considerate considering some of us are new to these things. Just booked in at Cochrane rather than here, more availability & 100% better service.
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Matt Mcdonald on Google
★ ★ ★ ★ ★ Absolutly useless. This location is listed incorrectly on google (the pin was incorrectly placed in the other end of the community center). There is a mall right next to it. So you’ll find yourself wandering around looking for the location. I was 8 min late for my appointment and they turned me away. I had to wait for a MONTH to get the appointment. Now because of some lazy employee who set up the google my business page (ya you, the person reading this 5 years from now when you feel like getting around to checking this account) im out of luck. Not that the staff was at all helpful at working something out. They didn’t even consider fitting me in. Just willing to help booking me another appointment that would take another MONTH. What are my tax dollars going to?! Figure this out alberta health, its 2019.
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Melvin Ibanez Borja on Google
★ ★ ★ ★ ★ My kid had an appt. today booked around two weeks ago. Today, they refused to vaccinate him because he had coxsackie virus over two weeks ago, kind of strange because when booking, I did mention it and it seemed of no concern. Anyway, they wanted him re-booked, but they were not able to re-book him due to inefficiency with their own system. On top of that, I had to deal with their bad mood. My best advice is to get your vaccine anywhere else.
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Rub Nawaz on Google
★ ★ ★ ★ ★ Nice and clean location.
Nurses are helpful. Appointments are recommended and don't be late for more then 10 minutes as most likely they will reschedule you.place is clean and have small paly area for kids.Customer service at front can be improved as some time all of the front desk staff is on phones and people are waiting.
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R Bezpalko on Google
★ ★ ★ ★ ★ Very Rude staff.
My son is teething, so I could bot say no to the question of snot, as my 18mth child chews and drools at the front desk.
Yep I known that C thing is around it can be asymptomatic. My kid is teething.
We cancelled our last appointment cause it wasn't just snot. Cough sneeze etc.
So the nurse comes out to speak with me. I do not need a lecture at this point! Reschedule me and send me away.
The nurse wound me up so much, by not providing me with information to reschedule. Instead I got a CoVid Lecture! She kept me there, wasted both our tine and upset a stressed mom. It is not needed midst a pandemic.
I wil not be going back here wiith health concerns _ 0 compasion.
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