Villa Boréale

Un chalet incroyable dans Charlevoix, même pas à 1 heure de Québec. Tout est parfait, en partant de l'architecture tout en passant par les chambres et la grandeur de l'espace de vie. Un must afin de passer des moments inoubliables entre amis/famille! À conseiller!

Des vacances de rêves dans une région riche en activités. Que se soit pour le plein air, la restauration, le culturel, tout le monde y trouve son compte. La villa est un enchantement, en été ou en hiver. Bien équipée et luxueuse, c’est l’endroit parfait pour se réunir en amis , ou pour célébrer un événement spécial avec son amoureux .

I Love this beautiful home!

Beautiful new Cottage well appointed

Another great house design by CARGO ARCHITECTURE

Most complete Chalet d'expérience I have ever had. Worth every $$ .

Amazing cabin, the perfect place to host a large group after Skiing/Snowboarding on the local hills.

We rented out this place for 3 nights. The place when we got there was beautiful and looked perfect. However, we started having problems with the water the first night. Upon contacting the owners we found out the property runs off a well, and the well had gone dry. We were assured it would refill overnight. Saturday morning, out of the 8 people in the house, maybe 3 got access to water before it ran out - again. I emailed the owners, but since they were in Europe, they took time to get back to me which meant I had to spend the whole day there waiting for a reply. We came back from our hike Saturday to find that there was still no water and we had trouble functioning. Dinner was hard to cook, there was no water for cleanup, the toilets would not flush, and the power had started to go out. On Sunday, the owners had informed us there was very little they could do and would offer us a refund. We had to stay out and eat at hotels all day Sunday, we went back to the Villa to checkout early but the weather took a turn and since we lived 9 hrs away, we did not want to risk it. The power went out twice on Sunday. Monday was our checkout time, I informed the owners that we had stayed out of desperation and lack of options. They were understanding to a point but when I asked for a full refund, they only offered half. Water is an every day, living necessity. Without it, nothing can be done. So for the owners to still charge me half of my money seemed unfair. I understand we "chose to stay" but again, that was because we kept hoping for the water to be back and we had come so far. I couldn't clean the place, because there was NO water. I shouldn't have been held accountable for any cleaning costs. I am positive had I booked their Villa with Air BnB I would have gotten a full refund, however when I was e-mailing them, they said it would be cheaper to rent directly from them and even offered me a $100 dollar discount. I should have known it was too good to be true then. I am extremely disappointed, less about the money and more about this special time I had planned with my family. It's so hard to carve time for the people that matter and when you put in such effort and time, only to be misled and disappointed is heart breaking. I wish the owners had taken full responsibility for the water malfunction on their property. Water is a necessity. I would recommend future visitors to ask about the water situation. For a cottage that claims to support 15 people, the way it operated did not seem as if it would. Will not be returning or recommending to friends or family. Epic fail!