Victoria Royal Vacations Inc

Name: Victoria Royal Vacations Inc
Address: 760 Johnson St #1102, Victoria, BC V8W 0A4, Canada, W, Canada

3.6/5 ★ based on 8 reviews

Contact Victoria Royal Vacations Inc

Address :	760 Johnson St #1102, Victoria, BC V8W 0A4, Canada
Phone :	📞 +99
Website :	https://victoriaroyalvacations.com/
Categories :	Indoor lodging ,
City :	W

760 Johnson St #1102, Victoria, BC V8W 0A4, Canada

Best Indoor lodging in Canada

M	Mike Short on Google ★ ★ ★ ★ ★ Aside from having a whole apartment which is great and all. The bed was a disgrace, was the worst sleeping experience of mine and my fiance's. Pillows were super old, flat and very hard. We both struggled to sleep and both woke up feeling really stiff and had an extremely sore neck. Not only was the bed horrid, it was more difficult to sleep with lights from the street coming in through the blinds.....this is why hotels have curtains. Parking, a car was parked in our assigned parking spot, customer service never got back to us about this issue. This is why hotels take down your license plate, they should have toed the car. This was not a fun experience and would not recommend it unless you bring your own pillows, mattress topper and some caps to cover your eyes. Not impressed.
C	Carla Jespersen on Google ★ ★ ★ ★ ★ Avoid this rental company like the plague. Property manager was unresponsive when I was days away from my travel, sent me wrong check-in information, and realized I had a service animal and was doing my 14 day isolation AFTER confirming my reservation and charging my card. I had flagged my situation right off the bat in an email to ensure all was OK with property management before they accepted the reservation, as they had a no cancellation policy. The email wasn't read and my reservation was confirmed. Once determining that her condo was not a suitable fit for me (again, after taking my money, over $2,000) she refused to refund me, told me the building was full of cameras and threatened to call authorities if I was caught going in and out of the building to relieve my dog. Huh?? This entire experience has been a complete and utter nightmare and has added a ton of stress to an already stressful trip. I luckily found an alternative place on Airbnb with the loveliest homeowners. I've filed a formal complaint against Royal Victoria Vacations with VRBO and am continuing to fight for my refund.
K	Karla Lee on Google ★ ★ ★ ★ ★ We stayed at the Pandora 456 for 2 weeks and our experience was amazing! The apartment has a nice view with an incredible rooftop that has a BBQ area. The apartment was really clean and nicely furnished. The building has been recently renovated and it’s located right in Chinatown, so lots of shops and good restaurants nearby. We were provided with all necessary amenities and toiletries, as well as coffee and tea in the countertop, plus some basic cooking products. The apartment was exactly as it looked in the photos and we really enjoyed our stay. Although it’s in Chinatown, inside the building was really quiet so we slept really well! Even before our arrival they provided us with lots of advice, and upon check in, our agent was really nice and gave us lots of tips and provided support during the length of our stay. I really recommend Victoria Royal Vacations. The price you pay is worth it!
A	Andrew Robinson on Google ★ ★ ★ ★ ★ Avoid at all costs. They emailed to inform me there was a ‘problem with payment’ and immediately (1 minute later) cancelled the booking on me, before I could contact them to address the ‘issue’. When I did get a hold of them later that day, they said the dates were now unavailable. My guess? They double booked, perhaps on different platforms (I booked through Expedia) and they were able to get a better price or pay a lower cut to the booking site on the other booking, and used the ‘payment issue’ as a plausible excuse. Now I need to cancel the trip altogether or find a last-minute (expensive) replacement.
C	C N on Google ★ ★ ★ ★ ★ They charged a cleaning fee but over the course of our 2 month stay they did not even clean once. The place was surface cleaned and bedding was still in dryer when we arrived. They obviously only care about turnover rather than providing guests with a comfortable stay and pleasant service.
W	Wanda Slipp on Google ★ ★ ★ ★ ★ We had a five-night stay in the The Emperor Suite in The Juliet. The suite was very well appointed and very clean - the parking was secure and also very clean. Radie was a great help with the reservation, and Vyara was the same great help when we checked in. I see that one comment mentions the A/C set-up and the street noise, neither of which bothered us. We travel to Victoria often - A/C is rarely needed in the city and, since the condo is right downtown, the street noise is expected and not unusual. We are looking forward to working with Victoria royal Vacations on future visits.
G	Geoff McLennan on Google ★ ★ ★ ★ ★ I recently chose Victoria Royal Vacations for a 3-month furnished condo rental and I am very satisfied with my experience. The “Peninsula” suite where I stayed had recently been renovated and was very well-appointed, having everything I needed to simply walk in and make it my home. Monthly cleaning was provided around my schedule and staff showed up on-time and did a great job. I am similarly impressed with Radie’s responsiveness and genuine concern for my stay; I never waited long for a call back and the few minor issues that arose were attended to in a timely manner. Return of my damage deposit following check-out was only seven business days, which was faster than I would have expected. I feel that I received good value and great service for the price and I would definitely recommend Victoria Royal Vacations to anyone requiring a vacation rental in Victoria.
V	Vancouver's Worst Drivers Dashcam on Google ★ ★ ★ ★ ★ Room was ok, was spacious but over looked a parking lot. There were way to many rules written down in a binder on the counter and the checkout procedures were unclear