Victoria Hill Market

I've been a regular customer here for over a year, and will never go here again after what happened today: it was the most rude customer service I've ever gotten. A lot of the products here are written in different languages. I went in to buy some fizzy water, and grabbed a bottle on the shelf. I wanted to check before I bought it: the owner of the market ensured me that the bottle I had picked up (Russian writing) was just fizzy water, so I purchased it. When I opened the bottle, it wasn't fizzy water at all, it was salt water (apparently a popular Russian drink). I went back to politely let him know it wasn't fizzy water to exchange it, and the owner of the store got incredibly defensive and tried to insult me, saying that "if you didn't understand the writing, you shouldn't have bought the drink". He then went on to angrily explain how he couldn't give me a refund or exchange because of COVID-19 (this makes no sense). I gave up trying to ask for a refund on the bottle and left the store. I'm a huge supporter of local businesses, and have been a loyal customer of Victoria Hill Market for over a year, and never have I been treated so poorly. This owner just lost a regular customer over a $2 bottle of water. If you want to be respected by the person who's business you are supporting, go elsewhere, not here. Edit to respond to owner: That doesn't make any sense - I only bought the product because you ensured me it was fizzy water. How would I know what it was to return before opening? The only reason I left this one star review is because of how rudely I was treated, I couldn't care less about the $2.

Great little corner store. The family that run this place are so kind and sweet. They have tons of fresh produce and their drink selection is on point. You can find drinks from the state's and even Asian drinks. Prices are good too. Any time I've gone in with my kids the husband always strikes up a conversation with them and makes them feel special. It's nice to see a family running this place and their kids are so sweet. If u live in the area make sure to stop by you won't be disappointed.

Absolutely horrible service. They cancelled our Uhaul rental two hours before it was due to be picked up, saying that they did not have the vehicle ready and had no alternatives. The woman on the phone stated the reservation was only made that morning, which is completely incorrect- it was made on the previous Wednesday, for Sunday pick up. She then hung up on us.

I should have referred to the latest reviews of this establishment, particularly the one that spoke about how important it is to support small and local businesses. I have visited this market twice in the last week, in both instances the cashier tried to charge more than what was advertised on the shelf. I chalked up the first case as not being able to keep up, but this happened again with a can of soda marked as $1.19 on the shelf, and the sales clerk saying it's $2.22. Why bother pricing your products if you are going to arbitrarily change the price at the counter and the last time I checked that goes counter to standard business and ethical practice. I asked the sales person to call her boss, who told her to charge me the $2.22. I voiced my complaint, then tried to pay with cash. She takes the cash then realizes she doesn't have correct change, and then tells me that I have to pay with credit. When I tell her I don't have a credit card on me, she should round down or else get change. She tells me I should know better that it is COVID. Seriously....! Customer service and treating your customers with respect keeps them coming back. Two times is two times too many. I don't recommend this market, and will not be going back EVER.

I am regular customer of Victoria Hill Market and it is nice place in neighborhood to buy daily grocery, dairy and frozen product and much more. They are having wide range of products and availability of those products. The most important thing which I like about the shop is their satisfactory customer service and friendly staff , always greet you with extra smile.

Man!! Too perfect. I mean, never ever seen this smooth and quick service. The associates working over there are really helpful, sweet and responsible. If you are living near by or are passing nearby somewhere, u should visit the mini market for sure as it includes all the essential stuff u need. Reasonable price, good customer service and better quality products. I’d definitely rate 5/5. Cheers!

Deepachi is very friendly!!! They will soon be selling delicious Kang Shi Fu cold tea drinks!

The owners / staff are very friendly, We are always greeted well especially by the young lady behind the counter, she is super nice and always has a warm inviting sense of customer service. The perfect little neighborhood market, fresh produce, fully stocked shelves with canned goods and fridge section with meats and cheese. This is a great little one stop shop in our quite neighborhood within walking distance. BONUS!!! they have dog treats you can purchase on an individual bases, so when your walking your pet he too can have a snack.